Excellent
Based on 36 reviews
Durango Merchant Services, LLC4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Durango Merchant Services is a world-leading consulting group dedicated to helping your business apply to accept credit cards, e-checks, ACH, and other digital payment options! DMS will help you get approved for a merchant account so you can start accepting payments as soon as possible. Founded in 1997, we have been an industry leader in hard-to-acquire and high-risk credit card processing. Today, with over accounts all over the country, we pride ourselves in having a high level of customer service, small-town friendliness, and out-of-the-box creative money-saving strategies thanks to our dedicated, individually assigned sales managers with decades of experience.Apply for a free no-obligation quote on our website!
Durango Merchant Services, LLC (durangomerchantservices.com) has 36 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
Showing 33 reviews with 5 stars · Clear filters
Rose
I have been working with Durango for about 2 years now. I have had a couple accounts with them. I have never had an issue and Mr. Jess is the best! When the time comes, I am getting another account with him.
Tammy B.
Durango is a great merchant to use. I have been using them for several years and their prompt attention to my needs have been extremely efficient. I would recommend them to anyone looking for a merchant.
Jim R.
We were clients of Durango Merchant Services for 5 years and always had great service. Our rep, Nathan, kept in touch, assisted us with every issue, anticipated our needs and kept us well informed of any upcoming items of interest pertaining to our CC processor. I would not hesitate in recommending them to other businesses that need these specific types of services.
Reply from Durango Merchant Services, LLCApr 1, 2021
Thanks Jim! We've loved working with you.
West Coast Sign P.
We have been working with Durango )and Brad Jess directly) for the passed 5 years and the service has always been exceptional. They are always prompt with replies and follow up. Willing to answer even the most mundane questions and concerns while maintaining professionalism and friendliness.
Reply from Durango Merchant Services, LLCMar 10, 2021
Thank you! We appreciate your business.
John M.
We have been using Durango services for somewhere around twelve years now. They are great people and easy to work with. Over the years we have recommended Durango to several other merchants and would again today.
Reply from Durango Merchant Services, LLCMar 10, 2021
Thanks John! We love working with you and appreciate all the referrals.
Andrew
Nathan was very helpful in explaining the current situation for new businesses like ours, and gave very practical advice for the next 3-6 months for us, even directing our business elsewhere because of it not being a good fit currently w/ Durango. This free, right-now, advice was invaluable as I hadn't read this anywhere online despite lots of research. Very impressed....
Reply from Durango Merchant Services, LLCMar 8, 2021
Thanks for your review! We're sorry we couldn't help at this time, but we look forward to possibly working with you down the line. Best of luck with your business launch and future growth!
CHOICE HEALTHCARE, I.
SERVICE IS TOP NOTCH, FRIENDLY AND RAPID RESPNSE TO ALL OUR NEEDS
Reply from Durango Merchant Services, LLCMar 8, 2021
Thank you for the review. We appreciate your business!
customer
I have been dealing with Durango/Shane since 2006. Over these fifteen years, Durango has provided me with reliable and well-priced solutions that are industry leaders. I would recommend Durango to my friends & family and anyone else I care to help.
Reply from Durango Merchant Services, LLCMar 8, 2021
Thank you for the review and the business! We really appreciate it!
