Excellent
Based on 5,295 reviews
Dutch Vet4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Homepage Why Dutch? How it Works Dog Anxiety Dog Allergy Pharmacy At Dutch, we’re big believers in providing pets with the highest quality of life possible. How do we do this? With science-backed, personalized treatment delivered directly to the homes of pet owners. We know vet appointments can be inconvenient for pet parents and — even worse — stressful for pets. By leveraging telehealth solutions, we’re able to bypass these hurdles and spend more time getting to the root of your pets’ quality-of-life issues. We specialize in treating chronic, curable conditions such as anxiety, allergies and obesity, and proudly employ top veterinarians from across the country to do so. We encourage all of our pet parents to leave us a review so we can continue to improve our business in bringing relief and comfort to your best friends.
Dutch Vet (dutch.com) has 5,295 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 159 reviews with 4 stars · Clear filters
Joshua N.
Easy to use website and scheduling appointments is easy and convenient. Only thing that would be better is if there was a mobile app for iPhone as I can’t seem to find one.
Reply from Dutch VetAug 25, 2025
We're happy to hear that scheduling appointments was easy. We appreciate your feedback and will consider developing an iPhone app in the future. Thanks!
William Cinnamon I.
The vet experience with my 3 year old indoor cats was wonderful. The doctor listened to my concerns and reviewed what I needed to do to keep my girls healthy
Reply from Dutch VetAug 22, 2025
We're glad you had a wonderful experience during your cats' vet visit! It's great to hear that the doctor addressed your concerns and offered helpful advice for your girls' health. Thanks for your feedback!
Amber R.
So far, Dutch has been a good alternative to in-person vet visits, especially in terms of cost. The one drawback is that medications take a few days to arrive, even when the $20 express shipping option claims to be “overnight.”
Reply from Dutch VetAug 18, 2025
We’re glad to hear Dutch has been a helpful alternative to in-person vet visits and that you’ve found value in the cost. We’re sorry to hear about your experience with express shipping, while the $20 option is prioritized as rush, delivery times can still vary depending on pharmacy processing and carrier timelines. We understand how important timely medication is and are continuously working with our partners to make this process faster and more reliable. Thank you for sharing your feedback, it helps us improve.
George W.
Dr. Lopez helped my anxious shiba via video—quick prescription for his itchy ears arrived the next day, and the follow-up notes were crystal-clear. Wish we could do physical exams in-clinic; telehealth can’t fully replace hands-on care. Still, Dutch saves me both stress and a drive during minor flare-ups.
Reply from Dutch VetAug 11, 2025
We're happy that the quick prescription and clear follow-up notes helped your Shiba's ear issue! We recognize that telehealth has limitations and appreciate your feedback about wanting in-clinic physical exams. We're glad Dutch lessened stress and travel for you during flare-ups.
leslie U.
What a wonderful experience. Good reliable vets at a reasonable price. The process is relatively easy. My only complaint is that when I had a question and contacted Dutch through website and email, no one ever responded. I had to make another appointment just to get a question answered.
Reply from Dutch VetJul 30, 2025
Thank you so much for your kind words about our service and veterinary team, we’re thrilled to hear you had a wonderful experience overall. We’re sorry to hear about the difficulty reaching us when you had a question. While we did respond to your message, it’s clear there was a breakdown in communication, and we truly apologize for that. Your feedback helps us continue to improve, and we’re working on making our support more accessible so you don’t have to book another appointment just to get help. We appreciate you being part of the Dutch community!
Christiane C.
Dr Jenkins is awesome! I have had another Vet that I was not fond of so I always request Dr Jenkins. She gets 5 stars!
Reply from Dutch VetJul 2, 2025
We appreciate you taking the time to share your positive experience. We're so glad that you're pleased, and we value your preference. Thank you for your feedback!
Cryptoman
Scheduling an appointment is easy, and the vets are attentive and accommodating. The membership is reasonably priced, and the pharmacy offers competitive rates. The only downside is the additional pharmacy processing fee—one star off for that.
Reply from Dutch VetJun 23, 2025
We're happy to hear that scheduling was easy and that you found the vets attentive. We appreciate your feedback on the pharmacy processing fee and will look into it. Thank you!
Nikki
First the care and knowledge of the vets is amazing. They knew what was happening with both my gsd and my cat. They were able to identify a kidney issue with my cat before I could even get him in to my local vet. Though I had to put him down due to the chronic kidney failure I was able to get some meds for him to help his pain. The only down fall I see with this company is how you get your meds. They are exclusive with CVS and if you live in a local area such as me, there may not be a pharmacy close by. Yes they will ship your meds but it takes valuable time away from your pet and they charge extra for express shipping. Also the site itself can use some improvement as trying to navigate to your previous vet call/treatment plan is difficult. They do follow up on your pet and are very responsive to your needs as well as that of your pet. If they can improve the way we can get the meds I would have given them 5 stars.
Reply from Dutch VetJun 23, 2025
Thank you so much for your kind and thoughtful review. We’re truly sorry to hear about the loss of your cat—our hearts go out to you. We’re glad our team could be there to help bring some comfort and support during such a difficult time. It means a lot to hear that you felt cared for and that our vets were able to catch the issue early and provide pain relief for your kitty. Your trust in us, especially in moments like that, really matters. We also appreciate you sharing your honest feedback about the medication process. We want to clarify that we’re not exclusive to CVS—you’re welcome to have prescriptions transferred to any local pharmacy that’s more convenient for you. Our team is always here to help with that. We hear you on the site navigation and shipping delays, too. We know how important timely access to medications is, and we’re working hard to make the experience smoother and more intuitive. Thank you again for your thoughtful words and for giving us the opportunity to care for your pets. We're so grateful to be part of their journey.
