EasyshipReviews of easyship.com

Charging my credit card without even knowing while i checked my statement they charging me 30 50 dollars small amount every month

An absolute disgrace of a shipping company. They shattered my sculpture—an item of deep sentimental value—and had the audacity to keep my money. They refused to take any responsibility, and to top it off, they’re now attempting to squeeze even more out of me for additional “services.” If you’re not actively looking to invite frustration and loss into your life, keep clear and far away from this company.

Stay away from easyship because you will get unjust courier adjustments (after you buy labels through easyship, UPS and FedEx will charge you more for the shipments). The easyship calculation algorithm is not aligned with what the actual courier intends to charge. This month, we received hundreds of dollars of adjustments for UPS. However, the adjustment dimensions and weights that the courier is citing, MATCH what we originally entered into easyship when we bought the labels. My constant request for assistance on these charges result in a response from easyship to provide proof which are "photos of the weight and dimensions of the package before I shipped them". The point here is that even if I did that, I will still be providing the EXACT same weight and dimensions that I originally inputted when I bought the labels. They encourage you to "mock up" the same size box and weight and measure it for these photos (obvisouly, nobody takes photos of their parcels before they ship). So, I flat out refuse to do this and explain to them that there is something wrong with their platform because of the discrepancy between their rates and the rates that the courier figures out later when they process the packages. So, their response back was the UPS charges were "out of area" charges... well, I ran the addresses through UPS carrier sites and they do not qualify for out of area upcharges. The bottom line is, STAY AWAY from easyship, Yes the rates you get will be great, but it is NOT the case. Like the shipment that easyshuip let me buy for a $33 FedEx 2nd day air shipment that went to Alaska, well, FedEx now wants nearly $300 that they charged directly to my account. The weights and measurements that FedEx is citing DO NOT conflict with my original weights and measurements that I supplied to easyship when I bought the label. SO easyship is a fraud - if they are re-selling probably milllions of dollars of labels.... WHY don't they adopt the exact pricing algorithm that the carriers are implementing ? The practice of selling these labels at these cheap prices is down right fraudulent. Like I said, NONE of my weights and dimensions differ in ANY of the dozens of adjustments. MOVE OVER TO PIRATESHIP - I get NO adjustments over there.

This is a delivery company — scammers. Do not use this company. When you send a package, after some time you receive a fine supposedly for exceeding the size or weight limits. In reality, this never happened. It happened regularly — both to me and to my colleagues. There is no way to contact the company and explain that the size limits were not exceeded. This company simply imposes a fine without any proof and withdraws the money from your account.

Easyship Australia is a scam. They took my money, sat on my parcel for over a month, then demanded more to deliver with UPS. Worst courier ever avoid at all cost!

I initially was happy with the easyship services and was regularly shipping items. But then I got to experience the customer service and it killed the whole experience... My issue: abnormally high duty & tax fees for shipments to the US were applied to my packages (about 4 times the amount of the items value). All of them were of course refused by the customers, so I lost the value of the items and the shipping costs. The "contact person" at Easyship was not able to retrieve the most basic information about these shipments and kept misunderstanding the issue (felt like I was talking to an AI). I escalated the issue in a new ticket and got an answer from the "Customer service manager" who suggested a refund for one package. I have been waiting for that refund for weeks. This person has stopped answering my emails since and I am back writing to an AI... I had to investigate on the matter myself and discovered that the incorrect customs classifications were applied ("Made in China" but I am shipping out of Europe, "Raw steel" but I am shipping finished products...). Major mistake from Easyship and they won't recognise it. As a small entrepreneur this kills the whole business. You urgently need to improve customer service if you want to keep your customers. I have stopped using Easyship and I will certainly not recommend it to others unless I see a significant improvement here.

I used EasyShip frequently for my business, but my experience has been consistently disappointing. They happily charge for insurance on shipments, yet when a package gets lost or stolen, they refuse to reimburse the value. Even worse — they completely ignore messages or support tickets when something goes wrong. Every time I reached out, their so-called “managers” showed zero competence. They never provide solutions, never follow up, and act as if the issue is simply not their responsibility. In short: EasyShip takes your money but doesn’t protect your shipments. Unsafe, unreliable, and unprofessional. I would strongly advise others to stay away from this company. After I posted my official review of EasyShip on Trustpilot, the company has been attempting to remove it, despite the fact that they have not contacted me directly to resolve the matter.

The biggest shit thing eBay could have come up with is that the postal service in Taca Tuco Land in Africa is faster. No more purchases on eBay USA !