Shameless SnacksReviews of eatshameless.com

Reply from Shameless SnacksFeb 20, 2026

Thank you for your feedback and we are truly sorry for the shipping delay. Our goal is to make sure this is handled properly for you. After reviewing your account, it does appear there is an issue with your shipment. Our Director of Customer Service has emailed you privately with what we hope you find to be a fair resolution.

Reply from Shameless SnacksFeb 18, 2026

Thank you for your feedback. Please know that we strive to be fully transparent when customers choose between a one-time purchase and our subscription option. Based on our records, the “Subscribe & Save” pricing model was selected at checkout, which outlines the recurring nature of the order and the ability to cancel at any time. For clarity, our official website is www.eatshameless.com, which is available 24/7. We also see that you have been in contact with our Customer Service team, who are available Monday through Friday, 8AM–5PM PT. To ensure everything is properly addressed, our Director of Customer Service will be reaching out to you personally today to help resolve any outstanding concerns.

Reply from Shameless SnacksFeb 17, 2026

Thank you for taking the time to share your experience. We sincerely apologize for the frustration and inconvenience this caused — this is certainly not the experience we want for any of our customers. Unfortunately we cannot locate an account using the name on this review. However, it appears there was a misunderstanding with the “Subscribe & Save” pricing and how orders are processed. Our goal is always to be transparent, but we recognize this caused confusion and additional cost for you. We also apologize for the shipping delays and the split shipments, which clearly added to your frustration. We encourage you to reach out directly via our website and click on the Live Chat button and ask for Watson so our team can confirm your return has been fully processed and ensure any restocking fees are waived where appropriate. We truly appreciate the opportunity to make this right.

Reply from Shameless SnacksFeb 17, 2026

Thank you for your feedback. We sincerely apologize, as this is certainly not the experience we want for you—or any of our customers. Due to overwhelming demand for our gummies, the warehouse needed to split your order into two shipments and manage inventory across multiple locations to fulfill all orders as quickly as possible. We have reviewed your communications with Customer Service, and it appears your next delivery is scheduled for February 20th. Our team will reach out to you directly to discuss how we can address the missed opportunity for your event and ensure it’s handled to your satisfaction.

Reply from Shameless SnacksFeb 17, 2026

Thank you for your feedback. Please be sure you are sending customer service emails to [email protected] or for a faster response M-F 8AM-5PM PT, simply visit our website www.eatshameless.com and click on the LIVE CHAT button. We're here to help you!

Reply from Shameless SnacksFeb 17, 2026

Thank you for your feedback. We sincerely appreciate you taking the time to share your experience. We attempted to locate your account using the name listed on this review but were unable to find a matching order. We would truly like the opportunity to look into this further and assist you directly. You can reach our support team at 562-358-5945, Monday through Friday, 8AM–5PM PT. If all agents are assisting other customers, you may leave a voicemail and we will return your call as soon as possible. You may also visit www.eatshameless.com and click the live chat button for real-time assistance during business hours. If a subscription was created, it would have been selected at checkout under our “Subscribe & Save” pricing option on the initial order. We are more than happy to review your account and ensure any active subscription is cancelled promptly. Regarding the product experience, our gummies contain 26 grams of soluble corn fiber. For some individuals — especially if their body is not accustomed to that level of fiber — this can initially cause temporary stomach discomfort or gas. Please reach out to us as referenced above so we can review your specific situation and make this right for you.

Reply from Shameless SnacksFeb 17, 2026

Thank you for bringing this to our attention. After reviewing your account, we can see multiple attempts on Friday, February 13, and again over the weekend. Your initial order was placed under our “Subscribe & Save” pricing option. That said, we have now fully cancelled your subscription to ensure no future orders are processed. Our Customer Service team has also reached out to you directly today to confirm the details and make sure everything has been addressed. We appreciate the opportunity to review this and are here if you need anything further.

Reply from Shameless SnacksFeb 13, 2026

We’re truly sorry for the frustration you’ve experienced — that’s never the experience we want for our customers. You are correct that payment is processed at the time an order is placed. This is standard practice and allows us to ship quickly — typically within one business day. Because of this fast processing time, we’re unfortunately unable to cancel orders once they’ve been submitted. In the future, for immediate access to our support team, we highly recommend visiting our website and using the live chat feature. Our agents are available for real-time support Monday–Friday, 8:00 AM–5:00 PM PT. Our Director of Customer Service has personally reached out to you via email in an effort to resolve the shipping issue as quickly as possible. We truly appreciate you bringing this to our attention and giving us the opportunity to make it right. Please know we are standing by and ready to assist you every step of the way.