Shameless SnacksReviews of eatshameless.com

Same as others. Went to place an order for some items i clicked no to the add ons. Then all of a sudden brought me to the thanks for your order screen with 2 variety packs added on. I DID NOT want them. One contains mango which im allergic to. Ive emailed with no response. Their website and check out is a total scam. Adds things to subscription ( which thank god went and canceled) and also adds on multiple 80+ dollar variety packs. Which i didnt authorize. And offers terrible customer support and no cancel. Didnt take long for them to take over 250 from my bank account.

COMPLETELY ripped off. Upsales came, I declined, yet suddenly my order more than tripled. Someone they subscribed me and plan to charge me $200 again next month! THERE WAS NEVER AN OPPOR TUNITY TO APPROVE THE ORDER even though I was using Paypal. I IMMEDIATELY contacted them the same night and they said it was too late to cancel the order. I write, they do not respond. DO NOT ORDER FROM THEIR WEBSITE

“Shameless” is a good descriptor for this company. As are “shady,” “deceptive,” and “dishonest.” did not intend to order yet and was waiting for the place your order page after going to PayPal. I immediately sent an email asking them to cancel the order (this was a Saturday evening). By Monday, they sent an email saying the order couldn’t be cancelled as it was being “processed.” I told them they shouldn’t be processing it as I had asked them to cancel it. I tried to call and do agent chat and was not connected to anyone. They are still refusing to cancel the order and refund, even though it hasn’t been shipped. Now they reference their “guarantee” but don’t mention what I read on their site: the purchaser pays to ship the snacks back AND they charge some kind of restocking fee. I don’t want your product!!!

Regarding order number D538BBBC5E On January 1, 2026 just after 8 p.m. CST, I went onto the Shameless snacks website to order 6 bags of snacks. I wanted to pay for them by PayPal. But I had second thoughts about it because they are just so OBSCENELY expensive. SO I BACKED OUT OF PAY PAL **WITHOUT AUTHORIZING **ANY** PURCHASE WHATSOEVER**. About 20 minutes later, I just so happened to check my email and learned THAT NOT ONLY WAS I CHARGED FOR THE 6 BAGS OF SNACKS, BUT ALSO FOR ANOTHER $95 WORTH OF PRODUCT!! I immediately called and wrote the company by email. I also contacted them by phone on January 2, 2026 when the company opened. Keep in mind that when the order went through **without my authorization**, it was the EVENING OF JANUARY 1, 2026--NEW YEAR'S DAY--A FEDERAL HOLIDAY--and I contacted them IMMEDIATELY UPON THEM OPENING FOR BUSINESS ON JANUARY 2ND. THERE WAS NO TIME TO CONDUCT ANY BUSINESS WHATSOEVER BETWEEN THE TIME THE FRAUDULENTLY PLACED ORDERS WENT THROUGH AND THE TIME OF MY CALL. I talked with Ron. He told me first of all, that **just by signing into PayPal, I authorized the purchases!** I will be contacting the consumer protection agency and Pay Pal about Shameless Snacks' deceptive practices. Ron refused to cancel saying it was impossible because "the order was in the stream"! BUT AGAIN, IT WAS IMPOSSIBLE FOR ANY BUSINESS TO BE CONDUCTED BETWEEN THE TIME THEY FRAUDULENTLY PLACED THE ORDER WITHOUT MY AUTHORIZATION AND THE TIME OF MY CALL. Ron *insisted* it could not be cancelled. That's a flat out LIE. And I didn't even go to their site to order another $95 worth of gummy candies. I'm not insane. THEY ADDED THIS--AGAIN, FRAUDULENTLY AND WITHOUT MY KNOWLEDGE OR AUTHORIZATION. At no time was there ever a "review your order" type of alert or a "place your order" icon. So I contacted my credit card company and filed a fraud report. I informed Ron that I was going to refuse the package. I told him I expect a full refund. He declined. And upon checking the address for the company--it's just a multi unit RESIDENCE--SO I LOOKED INTO THE COMPANY FURTHER, AND THEY GET ALL THESE GUMMIES STRAIGHT FROM **CHINA**!! DO NOT DO BUSINESS WITH THIS FRAUDULENT AND DECEPTIVE AND UNCOOPERATIVE COMPANY!

Ordered on 11/23 and it is now 12/3 and have received zero tracking information. I also experienced the pop-up window that added extra to my order. I was offered a 30% discount. Big deal, I didn’t want the extra on my order. I contacted them today and asked for a refund for my unshipped order and got a response with a tracking number that you couldn’t click on. I’m going to file a dispute with my payment method. This company sucks!

SCAM SCAM SCAM The website clearly advertises free shipping, yet I was charged $4.95 shipping. It was listed in my product order breakdown but the "shipping" line of the order total was $0 so I'm sure lots of people overlook it. Also, an additional $89 in product was added to my order without my consent and the company conveniently does not offer order cancelations. The most they would do was a 30% refund of my total purchase amount. Ridiculous. Shameless Snacks lies and says they will make it right but they don't and the entire company seems to be run by AI bots. They left a response to this review on how to make it right by contacting management through the live chat on the website, but that was an epic fail because of their incompetent chat bot not understandingmy request. I've also called their customer service line probably 20 times and my call has never been answered regardless of the department prompt I choose. And yes, I have the correct phone number. I was also directed to leave a voicemail in their review response, but I did that the morning after this whole ordeal occurred and I never got a call back. I did get an email (seemed like an automated response) saying that since I got a 30% refund there's nothing more that they will do. So I got a $39 refund when there was an extra $95 added to my order between the $89.95 product package that I DID NOT ORDER and a $4.95 shipping charge even though they advertise free shipping. But hey, at least they sent me 4 complimentary trucker hats with their logo in them. What am I supposed to do with 4 shameless snacks trucker hats??? The order receipt said I would get 2 tote bags and 2 pairs of socks which I did not receive. Not that I'm concerned about the socks and bags, but it just goes to show how ridiculous this company is.

Ordered a box on a subscription. Never arrived. Tried customer service via email and they basically said that they weren’t going to do anything and I should contact shipper. Called DHL and they told me that the box was lost and the shipper needed to contact them. Called Shameless Snacks. I spoke to someone that promised to escalate the issue and send me 30% refund. Said that I should receive two emails directly. Never received either email.

Deceptive practices. After placing my initial order and additional page popped-up and asked if I wanted to add more candy to my order. The way the page was designed it appeared that the box to order more candy was already checked. When I went to "uncheck" the box it order $86 in more candy and there was no way to undo it. I emailed the company immediately and received an email that the order cannot be cancelled. I will have to pay to ship it back. I have been trying to call all day and nobody is answering the phone.