Jessica G.
๐๐ผ๐๐๐๐๐๐๐ผ๐๐๐๐๐: ๐ฟ๐ ๐๐๐ ๐ฟ๐ ๐ฝ๐๐๐๐๐๐๐ ๐๐๐๐ ๐๐๐๐ ๐พ๐๐๐๐ผ๐๐
๐๐ผ๐๐๐๐๐: ๐ฟ๐ ๐๐๐ ๐ฟ๐ ๐ฝ๐๐๐๐๐๐๐ ๐๐๐๐ ๐๐๐๐ ๐พ๐๐๐๐ผ๐๐. ๐๐ฃ ๐ข๐ฎ ๐๐ญ๐ฅ๐๐ง๐๐๐ฃ๐๐, ๐ฉ๐๐๐ฎ ๐ฌ๐๐ก๐ก ๐ฉ๐๐ ๐ ๐ฎ๐ค๐ช๐ง ๐ข๐ค๐ฃ๐๐ฎ, ๐ข๐๐ ๐ ๐ฅ๐ง๐ค๐ข๐๐จ๐๐จ ๐ฉ๐๐๐ฎ ๐๐ค ๐ฃ๐ค๐ฉ ๐๐ค๐ฃ๐ค๐ง, ๐จ๐ฉ๐ค๐ฅ ๐ง๐๐จ๐ฅ๐ค๐ฃ๐๐๐ฃ๐, ๐๐ฃ๐ ๐ช๐ก๐ฉ๐๐ข๐๐ฉ๐๐ก๐ฎ ๐๐ก๐ค๐k ๐ฎ๐ค๐ช๐ง ๐๐ฉ๐ฉ๐๐ข๐ฅ๐ฉ๐จ ๐ฉ๐ค ๐๐ค๐ฃ๐ฉ๐๐๐ฉ ๐ฉ๐๐๐ข. I paid eBook Writing Pro Services for two separate publishing services. After the agreed services were not delivered, I opened disputes with my bank. A company representative who identified himself as Keith Fletcher then convinced me to withdraw both disputes by assuring me in writing that the company would refund me directly. I relied on that promise and withdrew my bank claims. They never refunded me and blocked me on everything including email. I was SHOCKED! After repeatedly attempting to obtain the promised refund, my communications went unanswered, and I subsequently received notification indicating that my email had been blocked. I kept my invoices, payment records, emails, texts, written refund promises, bank documentation, and communications supporting everything stated here but unfortunately since the payments were done via zelle I am having issues getting a refund through my bank since zelle is a 3rd party which I can imagine is the reason this company only takes payments via Zelle. This is not simply dissatisfaction with a service. I paid for services that were not delivered as agreed, withdrew my bank disputes based on their written assurances, and I am still waiting for money they explicitly promised to return. They could have simply chosen to do the right thing, but they didn't. Based on my experience, I strongly caution others against doing business with eBook Writing Pro Services.