Excellent
Based on 7,978 reviews
eCosmetics.com4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Looking for eCosmetics Reviews - Is eCosmetics.com legit?Our Mission is to provide our customers with fast, convenient delivery, outstanding customer service, and GREAT prices on the top high-end labels and hard-to-find beauty products on the market.Founded in 2019, eCosmetics.com℠ was created to offer the most popular products, best brands, and fresh new finds you love, all without ever having to leave the comfort of your home. On top of amazing pricing and stellar customer service, we deliver the products and savings directly to your door. At eCosmetics.com℠, we promise to deliver a positive shopping experience by putting you, our customer, at the forefront of all we do.
eCosmetics.com (ecosmetics.com) has 7,978 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 422 reviews with 4 stars · Clear filters
edin H.
Good price! Solid website
Reply from eCosmetics.comApr 29, 2026
Thank you for the 4 stars! We’re happy to hear you enjoyed the pricing and found the website easy to use. Is there anything we could have improved that would have made this a 5-star experience? Please let us know. Our customer care representatives are available Monday through Friday, from 8 a.m. to 9 p.m. EST, and from 9 a.m. to 7 p.m. EST on Saturday and Sunday.
Rebecca W.
I do like the prices, but sometimes I can find products cheaper through the actual websites, so I usually only order with special discounts. This last time it was a 30% off which made the price reasonable. The search engine can be a little cumbersome, sometime when you hover over a title line, the products below disappear. Very impressed it shipped within 24 hours when I ordered on a weekend!
Reply from eCosmetics.comApr 27, 2026
Thank you for your feedback. We are constantly striving to improve and provide the best possible service and products for our customers. Please let us know if there is anything specific we can do to improve your experience with future orders. Our customer care representatives are available Monday through Friday, from 8 a.m. to 9 p.m. EST, and from 9 a.m. to 7 p.m. EST on Saturday and Sunday.
Karen B.
Ecosmetics has more variety of products than any other site.
Reply from eCosmetics.comApr 26, 2026
Thank you for the 4 stars! We’re glad you enjoy our wide product selection. If there’s anything we can improve to earn that 5th star, we’d love to hear your feedback, as we're always looking for ways to improve.
Srinivasan
Great selection, but some items are showing out of stock regularly.
Reply from eCosmetics.comApr 25, 2026
Thank you for your feedback. We are glad to hear you are happy with our selection. We make every effort to ensure the merchandise on our site is in stock; however, due to high demand, some items may occasionally become unavailable. If an item is currently out of stock, you may enroll in restock notifications directly on the product page by entering your email under the “Alert Me” option. If there is anything further we can do to make this a 5-star experience, please let us know. Our customer care team is available Monday through Friday, 8:00 AM–9:00 PM EST, and Saturday through Sunday, 9:00 AM–7:00 PM EST.
Melanie P.
Prices are good and product selection is good and huge.
Reply from eCosmetics.comApr 24, 2026
Thank you for your feedback. We are constantly striving to improve and provide the best possible service and products for our customers. Please let us know if there is anything specific we can do to improve your experience with future orders. Our customer care representatives are available Monday through Friday, from 8 a.m. to 9 p.m. EST, and from 9 a.m. to 7 p.m. EST on Saturday and Sunday.
Catasala
I’ve been ordering for a while. Their prices are good if you catch their sales. Twice it’s happened that what I ordered is not in stock and both times they never reached out… they just don’t ship the order. I called and they were happy to refund but by then I’ve been waiting for a while for my item. Other than that I’m very happy with e cosmetics
Reply from eCosmetics.comApr 21, 2026
Thank you for taking the time to share your feedback and for being a returning customer. We’re glad to hear you’ve been happy with our pricing and overall experience, especially during our sales. That said, we’re sorry to hear about the stock and communication issues you’ve encountered with past orders. We understand how frustrating it can be when an item becomes unavailable after placing an order. Our inventory system updates frequently; however, due to high demand, especially during promotional periods, some items may sell out quickly. While we do our best to reflect real-time availability, there can occasionally be brief windows where stock appears available but sells out before the checkout process is completed. We truly appreciate your continued support and feedback. We’re always working to improve, and we hope to provide you with an even smoother experience on your next order.
Hortencia O.
The shampoo at least I didn't like it left it very ugly and apart from that the box and the shampoo watered
Reply from eCosmetics.comApr 11, 2026
Thank you for sharing your feedback with us. I’m truly sorry to hear that the product didn’t meet your expectations. Please know that we take concerns like this seriously. All of our products are sourced from the original manufacturer from our suppliers or from the manufacturers themselves and are expected to meet the high standards our customers deserve. As part of our 100% Satisfaction Guarantee, you're more than welcome to return the item if you’re not completely satisfied. One of our Customer Care Representatives has already reached out to assist you further. Our team is available via email, chat, or phone Monday through Friday, from 8 a.m. to 9 p.m. EST, and from 9 a.m. to 7 p.m. EST on Saturday and Sunday.
ROD S.
Didn't have a problem ordering
Reply from eCosmetics.comApr 2, 2026
Thank you for taking the time to share your feedback and for your 4-star review! We’re glad to hear that your ordering experience went smoothly. We truly appreciate your support, and if there was anything we could have done to make your experience a 5-star one, we would love to hear your thoughts. Your feedback helps us continue to improve. If you ever need any assistance, we’re always here to help. We look forward to your next order with us.
