Excellent
Based on 184 reviews
ECRM4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
ECRM brings efficiencies and effectiveness to the buying and selling process by propelling connections between buyers and suppliers through key programs that utilize virtual and face-to-face platforms. With 30 years of experience, ECRM’s Category Sessions promote relationships, forward thinking insights along with process efficiencies. ECRM works with companies around the world in a variety of different categories including food & beverage, general merchandise, health & beauty care, pharmacy & medical markets and foodservice.
ECRM (ecrm.marketgate.com) has 184 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 160 reviews with 5 stars · Clear filters
Simone L.
The absolute best resource for smaller brands to get significant exposure to qualified retailers and distributors.
Reply from ECRMMay 29, 2026
We are so glad you found our resources valuable for brand exposure. Thank you for your kind words!
Randy B.
Crystal was fantastic Thanks !!!
Reply from ECRMMay 29, 2026
We are so glad you had a fantastic experience! We truly appreciate your kind words.
Sara F.
Susan was wonderful; she took care of us all day and made sure we and our guests had time checks and everything we needed for a productive day of meetings.
Reply from ECRMMay 29, 2026
We are so glad to hear our team provided such excellent support for your meetings. We appreciate your kind words.
Barbara E.
Susan was the absolute best!
Reply from ECRMMay 29, 2026
We are so happy you had a great experience. We appreciate your kind words.
Tony P.
Susan was very helpful during our stay here. The internet wasn't great but we managed. The quality of appts we had were very good. Food was good as well
Reply from ECRMMay 29, 2026
We're happy to hear you enjoyed your stay and the quality of our accommodations and food. We appreciate your feedback about the internet.
Roy M.
Great show. Charlie was extremely helpful and courteous the entire show. Meetings stayed on time always aware of next appointment. Thanks, Roy
Reply from ECRMMay 29, 2026
We are so glad you enjoyed the show and appreciate your kind words about our team member's helpfulness.
Christian M.
It was super easy for our team to get setup. The team members were all super nice and helpful. The events set up for us were great and well run. We had a great time meeting new friends and showing our brand.
Reply from ECRMMay 29, 2026
We're so glad your team had such a positive experience! We appreciate you sharing your kind words about our team and events.
Jamie C.
My CSR Susan was AMAZING! Kept everything running smoothly. Quick to help and offer suggestions. Super great to work with. I hope she is my CSR at the next show.
Reply from ECRMMay 29, 2026
We are so happy to hear about your excellent experience. We appreciate your kind words and positive feedback!
