Great
Based on 701 reviews
Editorialist4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Editorialist is a comprehensive, technology-powered approach to servicing the luxury goods shopper. Editorialist fuses personal styling, content, and shopping in one seamless digital experience driven by proprietary technology, e-commerce tools and luxury fashion content. We are reinventing the way brands and retailers reach UHNW consumers. We connect affluent shoppers with best-in-class stylists and editors and connect brands with the most powerful consumer, all while delivering a personalized white glove experience.
Editorialist (editorialist.com) has 701 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
Showing 546 reviews with 5 stars · Clear filters
California R.
Great price, very fast shipping, no trouble at all with the order. Item was exactly as depicted.
Reply from EditorialistJun 16, 2026
Hi Stephen! Thank you for your kind feedback! We’re so glad to hear you had a smooth experience and that your item arrived quickly and exactly as expected. We truly appreciate your support and hope to see you again soon!
Beverly
The size I ordered was unavailable, but instead of cancelling the order, I received a message that they were trying to locate one. There were no coats in that size, but I next received a message a close size was available if I wanted to try it. When I received the coat, it was a perfect fit!
Reply from EditorialistJun 14, 2026
Hi Beverly, thank you so much for your review! We're delighted that our team was able to help find an alternative and that the coat turned out to be the perfect fit. Your kind words mean a lot to us, and we're so happy we could make your shopping experience a great one. We hope you enjoy your new coat!
Lola
Great costumer Service! Jovelle was the best!
Reply from EditorialistJun 13, 2026
Hi Lola! Thank you so much for your kind words! We’re thrilled to hear you had a great experience with our Customer Service team, and we truly appreciate your feedback. We’ll be sure to share your shoutout with Jovelle—it will mean a lot!
Robin T.
The delivery company was amazing!
Reply from EditorialistJun 13, 2026
Hi Robin! Based on the tracking details, your package was marked as delivered on June 8, and a proof of delivery photo has been provided by the carrier. We truly understand your concern and are very sorry for the inconvenience this situation has caused. Please rest assured that we’re here to support you and are actively working with you through our ongoing communication to help reach a fair and timely resolution.
Debbie B.
The jacket was perfection! I found the skirt in a local store and wasn’t able to find the jacket in my size. Ability to mix and match with other separates makes this a versatile piece. A very high dollars per wear quotient! Thank you.
Reply from EditorialistJun 11, 2026
Hi Debbie! Thank you so much for your kind feedback! We’re thrilled to hear you’re loving the jacket and that it pairs so well with your wardrobe. It’s wonderful to know it’s become such a versatile, high-wear piece for you. We truly appreciate your support and hope you enjoy wearing it for a long time to come!
Jason S.
There was a bit of a delay but I’m overall satisfied
Reply from EditorialistJun 11, 2026
Hi Jason! Thank you for your kind feedback! We appreciate your patience and understanding regarding the delay. We're glad to hear that you were ultimately satisfied with your experience. Your feedback means a lot to us, and we look forward to serving you again in the future!
Meegan A.
The package did not arrive but the issue was handled quickly.
Reply from EditorialistJun 10, 2026
Hi Meegan! Thanks for your feedback! We're glad to hear the issue was handled quickly, even though the package didn’t arrive. If you need anything else or have any other concerns, feel free to reach out anytime. We’re here to help.
Emily R.
Got exactly what I was looking for, when I had a question the customer service was very responsive and helpful!
Reply from EditorialistJun 7, 2026
Hi Emily, thank you for your wonderful review! We're thrilled to hear that you found exactly what you were looking for and that our customer service team was able to assist you promptly. Your kind words mean a lot to us, and we truly appreciate your support. We look forward to serving you again in the future!
