eDrugstore.com Reviews | Read Customer Reviews of edrugstore.com

eDrugstore.com Reviews | Read Customer Reviews of edrugstore.com

eDrugstore.com reviews

Showing 135 reviews with 1 star · Clear filters

Edward
Sep 19, 2020
Habit of sending quickly expiring medications
Received my order yesterday9/17/20, expiration date is 03/21. Same thing happened last order. I was promised this would not happen again. Customers are being used to get rid of Quickly expiring medications at high prices. Beware
Reply from eDrugstore.comOct 22, 2020
Thank you for your review. It appears your order hasn’t given you the satisfaction you were looking for. It’s very important to take the product properly. Please call us at 1-800-990-9681 ext. 460 to troubleshoot this product so you can get the desired results you are looking for.
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SA
Aug 23, 2020
Long time customer lost
After being a customer for over 10 years and spending thousands on your service I ran into the worst customer representative I’ve ever met. After ordering on line, I was on my third phone call with an argumentative agent. You lost an order and a client that day. You’re not the only game for the service you provide, I’ve switched to another. Best of luck, you’re going to need it!
Reply from eDrugstore.comAug 24, 2020
Hi there - Sorry to hear you had this experience. All our Customer Service Reps are completely trained and our calls are recorded. It appears you were upset because you had to talk to one or more representatives. Were sorry for the inconvenience but we never want to make you feel like we are arguing with you. Please lookout for an email from our Customer Service Manager.
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James
Jul 21, 2020
A complete rip off!!
A complete rip off!!! Stay away from this site. I place an order and got charged on my bank card but never received any prescriptions!!!!!! Fake site!!!!
Reply from eDrugstore.comJul 22, 2020
Thank you for being a long time customer. Your order is on route for delivery, as you just placed your order? Please call our customer service team at 1-800-990-9681 for more information. Thank you Edrugstore.com
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Robbie
Jul 18, 2020
I have been using this company for 10…
I have been using this company for 10 years. And last week I was sent the wrong order twice in a row. The third order was sent by mail instead of overnight. Something needs to change
Reply from eDrugstore.comJul 20, 2020
Thank you for being a long time customer. I do apologize for the mistake and it appears we have already remedied the situation. Please call our customer service team if you have any additional questions at 1-800-990-9681. Thank you again for being a great customer and sorry for any inconvenience. Order with confidence, Edrugstore.com
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Mark
May 26, 2020
Everything was fine as I've been…
Everything was fine as I've been ordering from eDrugstore.com for years...and THEN, due to what I hope must have been a misunderstanding I was berated and called a lire by one of the staff that was asking me a few basic medical questions ...
Reply from eDrugstore.comMay 28, 2020
Thank you for completing a trust pilot review. I like to follow up on all customer experiences to see what where we can help rectify situations like these which may come up for the future. After review it appears the medical staff may have notified you that it might be time to get a checkup from your local physician. We care about our customers safety and its important to establish local medical care. Please call our customer service team at 1-800-990-9681 if you have any questions. Thank you for being a long time customer, and order with confidence Edrugstore.com
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Hamid
Apr 3, 2020
Although
Although, I’m a regular customer, and was offered coupon but the sales person was very rude and considered to use my coupon for saving. Very disappointed. I will look elsewhere unles they make it right.
Reply from eDrugstore.comApr 3, 2020
Thank you for completing a trust pilot review. A coupon has now been added to your account for your next order. We will look into who handled your order. Thank you for being a long time customer and order with confidence. Edrugstore.com
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Jonathan L.
Dec 14, 2019
Terrible service
They lie. Terrible service. Fire Arron
Reply from eDrugstore.comDec 16, 2019
Hi Jonathan. Wow, we're very sorry that you had a poor buying experience. Especially because you are such a loyal long term customer. We are looking into what happened as I type this as we want every customer service experience to be wonderful. We will be in touch with you. If you have any other comments or questions please call us at 1-800-467-5146 eDrugstore.com
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Daniel M.
Dec 7, 2019
Misleading number of pills you receive
Misleading number of pills you receive. What looks like a particular number of doses being shipped is a facade. Customer service was completely indifferent about it. Thank you. For ripping me off.
Reply from eDrugstore.comDec 10, 2019
Thank you for completing an order at Edrugstore.com. We apologize if you thought you were getting more pills as this was surly confirmed with you by phone and by email. I have added free delivery to your next order for the confusion. Please call our customer service team at 1-800-990-9681 to discuss a possible discount now. Thank you and order with confidence Edrugstore.com
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