Excellent
Based on 238 reviews
eFax Corporate4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Consensus Cloud Solutions, Inc. (NASDAQ: CCSI) is the world’s largest digital fax provider and a trusted global source for the transformation, enhancement and secure exchange of digital information. We leverage our 25-year history of success by providing advanced solutions for regulated industries such as healthcare, finance, insurance, real estate and manufacturing, as well as state and federal government, which result in improved outcomes. Our solutions can be combined with best-in-class managed services for optimal implementations
eFax Corporate (efaxcorporate.com) has 238 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 218 reviews with 5 stars · Clear filters
Andreas S.
Patrice made a very good job. Andreas Scheil IT-admin Berlin
Reply from eFax CorporateFeb 16, 2021
Thank you very much Andreas for taking the time to share your experience with the Corporate support team. We wish you all the best.
Iliana
Patrice was very patient and helpful! Thank you so much. You helped me navigate what could have been a very frustrating situation. I appreciate your calm voice and trying to understand what I needed!
Reply from eFax CorporateFeb 16, 2021
It was a pleasure helping you. We really appreciate you taking the time to share your feedback and being so open with us. We will be glad to assist you again in the future Iliana.
Sasha R.
Patrice was AMAZINGGG!!!! I was having trouble sending/receiving faxes and he saved the day! He corrected my fax number and fixed ALL of my issues! He is TRULY an asset to the efax Corporate team!!
Reply from eFax CorporateFeb 11, 2021
Sasha, thank you for taking the time to share this positive rating! We will make sure to share this with the team to let them know to keep up the amazing work. Have a wonderful day.
William N.
Great service, very helpful and supportive
Reply from eFax CorporateFeb 10, 2021
We are so grateful for your 5-star review. Thanks for sharing your rating with us and on Trustpilot. It will be a pleasure to help you again. Have a amazing day William !
Mari Ann C.
My service person Patrice was so helpful and explained the issue and stayed on until the problem was resolved
Reply from eFax CorporateFeb 5, 2021
Thank you so much for your kind words, Mari Ann. We really appreciate you taking the time out to share your experience with us, We look forward to help you again in the future!
Brendan L.
Patrice was very patient, and show excellent customer service in resolving my Issue.
Reply from eFax CorporateFeb 4, 2021
Thank you Brendan for this wonderful review. We are definitely going to share it with the team and will be delighted to assist you again in the future.
Richard S.
Patrice helped me very good and secure, he pointed me out what to do when I was stuck with adding new numbers. Thank you fort the accurate and immediately support.
Reply from eFax CorporateFeb 4, 2021
Thank you for the great feedback. We try really hard to provide a good experience and are really happy to hear that you received the right assistance from our team. Have a wonderful day Richard.
Brad
As an IT professional sometimes I have the displeasure of dealing with less than stellar support - HOWEVER, this was the polar opposite. Patrice was fantastic to deal with, exceptionally knowledgeable and ensured that (despite the time difference) my concerns were resolved before we concluded the call.
Reply from eFax CorporateFeb 3, 2021
Brad, we are so grateful for your kind words. Thanks for sharing your review with us and the community. I will make sure the team and Patrice are aware of it. We wish you all the best and will be happy to assist you again.
