Excellent
Based on 238 reviews
eFax Corporate4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Consensus Cloud Solutions, Inc. (NASDAQ: CCSI) is the world’s largest digital fax provider and a trusted global source for the transformation, enhancement and secure exchange of digital information. We leverage our 25-year history of success by providing advanced solutions for regulated industries such as healthcare, finance, insurance, real estate and manufacturing, as well as state and federal government, which result in improved outcomes. Our solutions can be combined with best-in-class managed services for optimal implementations
eFax Corporate (efaxcorporate.com) has 238 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 218 reviews with 5 stars · Clear filters
Tiago P.
Eleonora provided great support, very professional and helpful. Continue the great work, your customers highly appreciate it!
Reply from eFax CorporateOct 2, 2020
This is very nice from you Tiago to take time and leave such a good review based on your experience with our Corporate Support team . I will pass the words to Eleonora. Have a wonderful day
Sonia B.
Eleonora was very helpful in resolving my issue and walking through the steps for resetting passwords for my users. She was warm and friendly and very knowledgeable about the website.
Reply from eFax CorporateSep 28, 2020
Very nice review Sonia. Thank you very much to let us know the quality of the service provided by the Corporate support team. I will make sure Eleonora is aware of it. Have a lovely day.
hannah S.
Really efficient service, very polite and helpful staff, a special thanks to Elaonora who helped me and resolved an issue today.
Reply from eFax CorporateSep 28, 2020
Thanks Hannah for taking the time to share your experience with our Corporate support team today. We sincerely appreciate it and will be happy to help you if necessary. Have a wonderful day.
Mohammed R.
I recently opened up an eFax account and I must say the customer service has been great. Eleonora De Grandi has been a great help to me, very polite, professional and efficient, thank you!
Reply from eFax CorporateSep 24, 2020
Thanks Mohammed for sharing with us the nice experience with the Dublin Corporate support team. It is always pleasure to assist you and find answers and solutions for you. I will make sure Eleonora is aware of it. Have a great day.
gunner B.
My own lack of knowledge / your teck-man , presume off-shore 'PATRICE' did a hell of a Job on enlightening me ; Respectfully Submitted RHB.
Reply from eFax CorporateSep 16, 2020
Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your very positive feedback and we're glad you feel a great service is provided. We will make sure Patrice is aware of it. Have a great day.
Jennifer
Today I had the pleasure of speaking with Eleanora! She was extremely knowledgable in assisting with my request. I hope to work with her again when I need eFax support!
Reply from eFax CorporateSep 10, 2020
We so appreciate serving customers like you, Jennifer. Thank you for the review and I will make sure Eleonora is aware of it. Wish you a great day.
Guilherme R.
Spoke to Eleonora and she was very professional and very efficient dealing with my query! Thanks, Will
Reply from eFax CorporateSep 4, 2020
Thank you for leaving this very nice review and I will make sure that Eleonora is aware of it. We wish you a very nice weekend.
Shane
Great service. Eleonora was a great help getting access to my account.
Reply from eFax CorporateSep 3, 2020
Shane, we are happy to know that our team has provided a great service on our fax solution and are thankful for getting another 5 star review from you. It helps to keep up the good work. Have a great day .
