Excellent
Based on 238 reviews
eFax Corporate4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Consensus Cloud Solutions, Inc. (NASDAQ: CCSI) is the world’s largest digital fax provider and a trusted global source for the transformation, enhancement and secure exchange of digital information. We leverage our 25-year history of success by providing advanced solutions for regulated industries such as healthcare, finance, insurance, real estate and manufacturing, as well as state and federal government, which result in improved outcomes. Our solutions can be combined with best-in-class managed services for optimal implementations
eFax Corporate (efaxcorporate.com) has 238 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 218 reviews with 5 stars · Clear filters
David L.
Megha was helpful, resolved the problem with courtesy and professionalism.
Reply from eFax CorporateApr 10, 2024
David, our team enjoys doing what they do because of customers like you. Your review just made our day. Thank you so much!
Irene P.
I hadn't used my efax account in quite awhile and was rusty on the different options. Marijana S. was an excellent support person. She was kind, patient and stayed with me until I had everything ready to go. Thank you Marijana.
Reply from eFax CorporateApr 8, 2024
Hello Irene! It was absolutely fantastic to read your kind words at the start of the week! We really appreciate your feedback and it will definitely motivate the team! Have a great day!
Jami C.
Our EFax account was changed to a corporate account and I was extremely confused about how it worked. When I called in, I reached Patric he was very patient and explained everything to me without rushing. Now I can navigate the system with no problem!!
Reply from eFax CorporateApr 3, 2024
It’s lovely to hear your kind words of appreciation for our hard-working staff at Consensus. Thank you Jami. We hope to assist you again when needed. Have a fantastic day !
Brian
received great customer support ! that's so very important !!!
Reply from eFax CorporateApr 1, 2024
Brian, It fills us with pride to know that our service is valued by ours customers. We strive to be the best we can be every day. We wish you a amazing day!
Susan
The rep was very helpful. My issue was solved quickly.
Reply from eFax CorporateMar 28, 2024
Your kind words regarding the assistance provided by Patrice at the support level are greatly appreciated. Thank you, Susan! We hope you have a fantastic day!
Ritajean J.
We had an issue sending faxes so I called very early in the morning and they answered. Quick Response-Quick Solution-Patrice Was Very helpful.
Reply from eFax CorporateMar 27, 2024
Rita, feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you, and have a great day!
Ileana B.
Called for assistance to log in to my account. I spoke with Patrice who was extremely helpful and professional. I am very pleased with this call and the customer service I was provided. Thank you
Reply from eFax CorporateMar 26, 2024
Ileana, We are grateful for your nice words following the support provided by Patrice on that day and we will be delighted to assist you again if needed.
Stephanie M.
At the help desk, Marijana was very professional, solved my issue and patiently answered my questions.
