Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Eldercare Resource Planning
Eldercare Resource Planning provides multi-state Medicaid planning services to help families qualify for Medicaid long-term care benefits. These benefits can be difficult to navigate, especially as rules vary by state and change over time. Our team works to simplify the process, offering clear guidance and personalized strategies that support both urgent care needs and long-term financial protection.We help families overcome barriers to Medicaid eligibility by reviewing finances, identifying approved planning options, and preparing complete, accurate applications. Whether you are planning ahead or facing an immediate long-term care crisis, our services can reduce care costs, preserve assets, and ensure loved ones receive the support they need. We manage each step of the process, communicate directly with state agencies when appropriate, and keep families informed as regulations evolve.Serving clients nationwide, we bring deep expertise in Medicaid long-term care programs and asset-preservation approaches. Families trust our transparent communication, compassionate guidance, and commitment to achieving meaningful results.At Eldercare Resource Planning, our mission is to help families access the Medicaid long-term care benefits they deserve while protecting what matters most. We guide clients through every step with clarity, expertise, and genuine care.
Eldercare Resource Planning (eldercareresourceplanning.org) has 240 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Everyone I worked with was responsive to my needs and questions. My ongoing consultant was always available for a video conference when necessary. Applying for Medicaid is a complicated task that requires LOTS of documentation. I'm glad Eldercare was there to keep it organized and then fill out the final application.
Reply from Eldercare Resource PlanningApr 15, 2026
Thank you so much for your kind words. We truly appreciate you taking the time to share your experience. Navigating Medicaid can be a complex and documentation heavy process, and we’re so glad our team could help keep everything organized and support you along the way. It means a lot to know you felt supported and had access to your consultant when you needed it. Wishing you all the best moving forward.
VA
Vanessa
Excellent guides through a torturous process
When I realized that my father's health was declining to a point where he needed round-the-clock care, I was in that depressing, stressful bind that so many care-takers find themselves in - my dad didn't have enough of his own money to pay for a place for more than a year, I certainly couldn't afford one, and so we were staring down the barrel of applying for Social Security. Just reading through the website was enough to give me a migraine, so I turned instead to Eldercare Resource Planning, and I am SO GRATEFUL that I did. First I met with Michael Guerrero, who did a great job telling me how to get all the information that I needed, then reviewed it and gave me an easy to understand plan of action for how to get my father's affairs in order prior to the application (for a flat, VERY reasonable fee for this kind of expertise). If you feel confident in yourself, you can stop there - at no point did I feel pressured to take the next step and have this organization actually do the application for me. But I did, and that was an absolute lifesaver. For the next step in the process - getting all of the documentation together for the application - I worked with Jennifer Williams, whose patience, humor, and organizational skills made the process as painless as possible by telling me exactly what forms I needed from which companies. After the application was submitted,
Freddy Melgarejo was added to the team, whose dogged persistence, quick responsiveness, and eye for detail saved the day(s) after not one but TWO aggravating mistakes on the part of the SSA and my father's care facility threatened to derail his application. The entire process goes at your own pace, with the facilitators available to help you every step of the way, and the flat fee covers EVERYTHING from start to finish - no surprise bills or surcharges along the way. I was very impressed by everyone's competence and responsiveness, and consider their efforts worth EVERY PENNY. My only regret is that I couldn't bring them a cake or donuts when the application was finally approved because that certainly merited a party with balloons.
Reply from Eldercare Resource PlanningApr 13, 2026
Thank you so much for taking the time to share your experience. We know how overwhelming it can feel when a loved one needs care, and it truly means a lot to hear that our team could help bring some clarity and peace of mind during such a stressful time.
We’re so glad that Michael, Jennifer, and Freddy were able to support you every step of the way. Your kind words about their patience, persistence, and guidance will mean a great deal to them.
Most importantly, we’re thrilled that your father’s application was successfully approved. That is always the goal, and we’re honored to have been part of that journey with you.
And while we may have missed out on the cake and donuts, your thoughtful review is more than enough of a celebration for us.
Wishing you and your family all the very best.
SS
Susan S.
Exceptional Guidance with Genuine Care
My experience with Eldercare Resource Planning and Michael Guerrero has been outstanding. As someone with physical challenges, navigating estate planning, Medicaid, and long-term care can feel overwhelming, but Michael made the entire process clear and manageable.
He is knowledgeable, kind, and always responsive; even after our initial consultation. He took the time to explain each step clearly and made what could have been an overwhelming process feel manageable. This has truly been one of the best professional experiences I’ve had. Highly recommend.
Reply from Eldercare Resource PlanningApr 1, 2026
Thank you so much for your kind words and for taking the time to share your experience. We’re truly honored to have had the opportunity to support you.
Navigating Medicaid and long term care planning can feel overwhelming, and it means a lot to know that Michael was able to make the process clear and manageable for you. Providing compassionate, responsive guidance is something we care deeply about.
We sincerely appreciate your trust and recommendation.
KA
Karen
Eldercare Services are invaluable
Applying for Medicaid was a laborious and often extremely frustrating experience. Eldercare held our hand through the 6-month process. They were always available to answer questions and problem-solve every roadblock. Their team members were all very knowledgeable, friendly, supportive and kind. I would absolutely recommend Eldercare to anyone who needs to apply fir Medicaid.
Reply from Eldercare Resource PlanningMar 31, 2026
Thank you so much for your kind words and for taking the time to share your experience. We understand how complex and overwhelming the Medicaid application process can be, and we are truly glad we could support you every step of the way.
It means a great deal to hear that our team was able to provide the guidance, responsiveness, and care you needed during such an important time. Your recommendation is sincerely appreciated, and we are grateful for the opportunity to have assisted you.
JR
Judy R.
The Help I Needed
I became the POA for my friend. I knew I needed help applying for Medicaid. I chose Eldercare Resource Planning first because their pricing was in line with other companies. I got much more after I signed with them. They led me through the process all the way. The line of communication was excellent. They had the level of knowledge that I needed. I would highly recommend this company.
Reply from Eldercare Resource PlanningMar 12, 2026
Thank you so much for your kind review and for trusting our team during such an important time. Taking on the responsibility of Power of Attorney for a friend is a big commitment, and we are honored that you chose Eldercare Resource Planning to help guide you through the Medicaid process.
We know how overwhelming the system can feel, especially when you are trying to make the best decisions for someone you care about. Our goal is always to make the process clearer, provide consistent communication, and walk families through each step so they never feel like they are navigating it alone.
It means a great deal to hear that you felt supported and well informed throughout the process. Thank you again for your recommendation and for allowing us to assist you and your friend.
AN
Anita
I was fortunate enough to work with…
I was fortunate enough to work with William regarding my elderly Mothers Medicaid questions. He helped me a lot and didn’t even charge me. I’d highly recommend reaching out to him.
Reply from Eldercare Resource PlanningMar 9, 2026
Thank you so much for your kind words. We are very glad to hear that William was able to help answer your questions about your mother’s Medicaid situation.
Navigating long term care and Medicaid can feel overwhelming for families, and we are always happy to provide guidance and help people understand their options. I will be sure to share your feedback with William.
We truly appreciate you taking the time to leave a review and for recommending our team.
LF
Laurie F.
Great service, very helpful, simple process
The process of sending and receiving documents was easy to do. If I had any questions or concerns I received answers quickly. Regular reminders were emailed informing me what documents were still needed. That helped motivate me. Although I was stressed working on getting things done correctly, Jennifer, Freddy, and everyone who worked on this were so diligent and helpful. I couldn't do it myself since I tried and failed before. Thank you for your great service. My husband is thankful too. Also, It's good to know I can ask questions in the future if I need to when the annual Medicaid review comes up.
Reply from Eldercare Resource PlanningMar 2, 2026
Thank you so much for your thoughtful review. We’re so glad to hear that the process felt simple and that the document system, reminders, and quick communication made things easier during what can be a stressful time. Jennifer, Freddy, and the entire team truly care about being thorough and supportive, so your kind words mean a lot to all of us. We’re honored to have helped you and your husband.
MF
Michael from C.
These folks are wonderful
These folks are wonderful. I would have never been able to handle this myself. From the first call to gather information until the day they successfully completed their work of getting my sister her Medi-Cal, we were kept informed, and Freddy and Jennifer were knowledgeable, kind, and caring in all our conversations. I Highly recommend this organization.
Reply from Eldercare Resource PlanningFeb 27, 2026
Thank you so much for your thoughtful review and recommendation.
All of us at Eldercare Resource Planning truly appreciate your trust during such an important time. We know how overwhelming the Medi Cal process can be, and we are so glad you felt informed and supported every step of the way.
Freddy and Jennifer will be grateful for your kind words about their knowledge, compassion, and care. It was our honor to help your sister secure her benefits.