Average
Based on 332 reviews
Electric Tobacconist® USA3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Electric Tobacconist first launched in the UK in 2013 and following on from our success across the Atlantic, the Electric Tobacconist USA was born in early 2015. Though we’re an American company through and through, our name pays homage to our British roots. The local tobacconist was traditionally the place where the community went to pick up their smoking supplies, discover the latest innovations in tobacco, and get expert advice and recommendations on what to buy. However, things have changed. People are moving away from traditional tobacco and are looking for an alternative. That’s where we come in. We’re a tobacconist for the 21st century. The Electric Tobacconist USA is your one-stop-shop for e-cigarette and vaping supplies, offering absolute convenience, an ever-evolving range of products, and a commitment to the customer that’s second to none.Our unwavering focus on customer satisfaction has made us one of the biggest online vape shops in the US, and we continue to adapt and grow to stay at the forefront of this fast-moving industry. Every time you visit our site, you’ll find something new and exciting, whether it be state-of-the-art vaping hardware or the hottest vape juice range in the US.
Electric Tobacconist® USA (electrictobacconist.com) has 332 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
Showing 211 reviews with 5 stars · Clear filters
Consumer
they always have what i need in stock and shipping is fast. very happy.
Reply from Electric Tobacconist® USAAug 17, 2020
That's great to hear! We're happy we could provide you with the products you're looking for with fast shipping speeds. Thank you for the review!
Robert V.
Always have the Supplies I'm looking for and my orders expedited quickly and usually received within a weeks time ...Great Service
Reply from Electric Tobacconist® USAAug 17, 2020
Thank you very much for your review! We're so glad we could provide you with the products you're looking for.
Rain W.
Excellent inventory. Easy to use website. Fast shipping. Item was well packaged so it received no damage during shipping. Will use this company again!!!
Reply from Electric Tobacconist® USAAug 17, 2020
We are happy to hear you have enjoyed your experience with us. Thank you very much for your continued support!
Jerome Michael S.
Although my package came in late but it was not their fault, it was the USPS that needs to be responsible for this issue since I am subscribed to their USPS Informed Delivery and I kept getting updates to this package of when to expect to have it delivered to my house but it was all screwed up not only to this package, but my other packages as well from other sellers. With this transaction, I bought a total of thirteen items into this order, mostly for my new box mod device. A lot of choices to choose from that sometimes I get confused of which I to get. And I am thankful that the customer representatives are always reachable through email. I ask questions and opinions from them and they respond to my email at their earliest convenience. I will definitely come back to this site again and purchase more of their items. Thank you again to the customer representatives for your assistance.
Reply from Electric Tobacconist® USAAug 17, 2020
Thank you very much for your thoughtful review. We're so happy we could help you with your order and provide you with some recommendations. We completely hear you in regard to USPS -- thankfully, we are expecting these delays to improve over time. Please always feel free to reach out to us with any questions or concerns that you may have. Thank you for your continued support!
Michelle B.
This is the only place I have found a specific juice, not available in local stores anymore. Best price on pods for Smok2. The orders arrive on time, even with COVID. Overall very happy with site.
Reply from Electric Tobacconist® USAAug 17, 2020
We're happy we could provide you with the juice you were looking for and that you've enjoyed your experience with us. Thank you very much for your review!
David B.
Their website is easy to navigate, great selection of products, able to use PayPal and shipping is expedited.
Reply from Electric Tobacconist® USAAug 17, 2020
It's great to hear that you enjoyed your experience with our website! Thank you for taking the time to leave your review.
Katie O.
Fast service,great selection I was really impressed as always.
Reply from Electric Tobacconist® USAAug 17, 2020
We are glad that you've been enjoying your experience with us. Thank you very much for your continued support!
Kathleen N.
Service is always prompt, except for that one crazy time when vapes were being banned in cities. Love ordering from you (except for the CA excise tax increase, which I am hoping will be less when I next order due to the new CA warehouse.)
Reply from Electric Tobacconist® USAAug 17, 2020
Thank you very much for your review! Our California warehouse is officially open and you should see the change in excise tax reflected in your order totals from now on. If you ever have any questions or concerns, you are welcome to reach out to us at our help desk. Thanks again!
