Patti Quinn N.
Never Again!
I went online today at 2:03 to order and after 1 hour I was 3rd in line their page refreshed and put me back to the beginning. Stupidly, I thought I might have done something so I did it again and went from 2,300 to 7th in line and it happened again! This company is incompetent.
Reply from Electric Tobacconist® USAJun 10, 2020
Due to the overwhelming influx of orders we received during the COVID-19 lockdowns, we had to temporarily institute a queue system. This was to ensure we can give each customer the spectacular experience we have always strived for. This solution was temporary and has since been turned off. We very much appreciate your patience.



