Great
Based on 14,191 reviews
Elevate Styles4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Elevate Styles, your premier online beauty destination for premium wigs, high-quality hair extensions, and professional beauty products. We are dedicated to helping you look and feel your best by bringing the salon experience straight to your doorstep.Whether you are a professional stylist creating a masterpiece or a beauty enthusiast styling at home, we offer an extensive collection of textures, colors, and styles tailored to every unique look.Why Shop With Us?Top-Tier Brands: We proudly stock the industry’s most trusted names, including Outre, It’s a Wig, and Mane Concept.Quality You Can Trust: Every product in our inventory is carefully sourced to ensure it meets our strict standards for durability, realism, and style.Customer-First Experience: We believe a great look deserves great service. Our team is committed to providing fast shipping, responsive support, and a dependable shopping experience from click to delivery.Your Voice Matters!At Elevate Styles, your satisfaction is our top priority. Have you shopped with us recently? We would love to hear about your experience. Please leave us a review below and help us continue to elevate our service for you!
Elevate Styles (elevatestyles.com) has 14,191 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
Showing 1,152 reviews with 1 star · Clear filters
Takysa
You asked for a review before I received my merchandise, so I have to rate low. I ordered 1/30/18, it shipped 2/1/18, today is the 6th and it says it's only on it's way to PHX. Instead of 3- 7 days, you should have just said 7.. I hope it's worth the wait.
Stephanie
Very fast delivery! However, these were gifts and unfortunate the person does not like them due to the fitting. Therefore, I'm returning them. I may order again but I will do more researching begore I purchase the next one. Regards
Jina
If I could give 0 stars I would. Incredibly frustrating, huge waste of time.
Terri S.
The date to receive was three days before the party. The arrival date was two days after the party, not happy. Would not have ordered had I known that.
Reply from Elevate StylesFeb 1, 2018
Looks like getting to SUMMERLAND KEY, FLORIDA take 4-5 days from NJ. We shipped same day however to try to facilitate a faster delivery time since you ordered on the 22nd. We can try to plan better next time or you may have to use one of our 2nd Day air options in the event of an emergency. In any regard hope you had a nice party. January 27, 2018, 6:33 pm Delivered, To Agent SUMMERLAND KEY, FL 33042 Your item has been delivered to an agent at 6:33 pm on January 27, 2018 in SUMMERLAND KEY, FL 33042. January 27, 2018, 1:31 pm Arrived at Post Office SUMMERLAND KEY, FL 33042 January 27, 2018, 12:44 pm In Transit to Destination On its way to SUMMERLAND KEY, FL 33042 January 26, 2018, 10:44 am Departed USPS Regional Destination Facility OPA LOCKA FL DISTRIBUTION CENTER January 25, 2018, 12:10 pm In Transit to Destination On its way to SUMMERLAND KEY, FL 33042 January 24, 2018, 8:10 am Arrived at USPS Regional Facility OPA LOCKA FL DISTRIBUTION CENTER January 23, 2018, 5:42 am Arrived at USPS Regional Facility PHILADELPHIA PA DISTRIBUTION CENTER January 23, 2018, 5:14 am Departed USPS Regional Facility SOUTH JERSEY NJ DISTRIBUTION CENTER January 22, 2018, 10:54 pm Arrived at USPS Regional Origin Facility SOUTH JERSEY NJ DISTRIBUTION CENTER January 22, 2018, 9:39 pm Accepted at USPS Origin Facility ATLANTIC CITY, NJ 08401 January 22, 2018, 7:29 pm Shipment Accepted BELLMAWR, NJ 08099
AP
Always recommend Elevate Styles. Their speedy shipping and collection are what keep me coming back.
Reply from Elevate StylesFeb 1, 2018
Hello thank you for the nice comments. Can you kindly update your star rating to 5 =)?
Nina B.
They delivered my stuff to the wrong address , the people tried to keep my package , tore my name off of it
Reply from Elevate StylesJan 31, 2018
Sorry you had a tough time with your neighbors. There was no indication of an address error. Tracking Number: 9400116901642486533336 On Time Expected Delivery on THURSDAY 25 JANUARY 2018 by 8:00pm Status Delivered January 25, 2018 at 1:01 pm Delivered, Front Door/Porch GRAND RAPIDS, MI 49507 Get Updates
Tim N.
Patricia N. I've order from Elevate Styles for years with no problem, until last week. I ordered 2 wigs on Sunday in error as they were having computer issues. I cancelled both orders the same day, an received an email confirmation. I never got my money back as It's been a week. When I called and spoke to them they told me to check my bank, my bank said it's them, they have it pending. I called back and was told don't call here again or I'll block your telephone number?? They are the worst company to deal with. I've been robbed by them and still have not received my money back. I want to warn you ladies out there, that you should spend your money with a more professional company as many companies sell the exact same brands. They are the worst, and I'm filing a complaint to the Better Business Bureau and any New Jersey Business Association. They are CROOKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Reply from Elevate StylesJan 28, 2018
Hello Patricia, We voided both your transactions as requested on the same day. Date/Time: 21-Jan-2018 11:02:40 EST Transaction ID: 40513860862 Transaction Type: Authorization w/ Auto Capture Transaction Status: Voided Authorization Code: 125860 Payment Method: Visa XXXX6169 Date/Time: 21-Jan-2018 10:56:42 EST Transaction ID: 40513852051 Transaction Type: Authorization w/ Auto Capture Transaction Status: Voided Authorization Code: 125860 Payment Method: Visa XXXX6169 Here is a response from our credit card processor. These receipts show that the transactions were voided. You will need to have them reprocess these sales. Thank you, Alejandro Sandoval Premier Client Service Representative Email Address: [email protected]
Adrienne
I am rating this strictly based on my return experience. I received the wrong color. I have called multiple times and emailed to attempt a return. NO ONE RESPONDS! THEY TELL YOU YOU HAVE 14 DAYS TO RETURN BUT NO ONE RESPONDS! To bad because the order process was simple and delivery was even faster than expected. But, what about customer service after you receive product and need assistance.
Reply from Elevate StylesJan 28, 2018
Sorry you had a bad return experience. How do I make a return? *UPDATED 7/6/17 - NO RMAS NEEDED NOW Repackage your item(s) with your invoice number and reason for return and ship your package back to - Elevate Styles - Returns 1420 Atlantic Ave. Atlantic City, NJ 08401 Elevate Styles will determine if your item(s) is acceptable for a refund at the time it is received in accordance with our policies. What are the terms? *UPDATED 7/6/17 - FREE SHIPPING PURCHASES ARE NOT ASSESSED A REVERSAL FEE OF SHIPPING CHARGES UPON A RETURN Return shipping is not provided There is a 20% restocking fee All items must be brand-new, unworn, un-cut, un-altered. All original packaging is required We do not accept returns after 14 days of receipt
