Great
Based on 14,191 reviews
Elevate Styles4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Elevate Styles, your premier online beauty destination for premium wigs, high-quality hair extensions, and professional beauty products. We are dedicated to helping you look and feel your best by bringing the salon experience straight to your doorstep.Whether you are a professional stylist creating a masterpiece or a beauty enthusiast styling at home, we offer an extensive collection of textures, colors, and styles tailored to every unique look.Why Shop With Us?Top-Tier Brands: We proudly stock the industry’s most trusted names, including Outre, It’s a Wig, and Mane Concept.Quality You Can Trust: Every product in our inventory is carefully sourced to ensure it meets our strict standards for durability, realism, and style.Customer-First Experience: We believe a great look deserves great service. Our team is committed to providing fast shipping, responsive support, and a dependable shopping experience from click to delivery.Your Voice Matters!At Elevate Styles, your satisfaction is our top priority. Have you shopped with us recently? We would love to hear about your experience. Please leave us a review below and help us continue to elevate our service for you!
Elevate Styles (elevatestyles.com) has 14,191 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
Showing 1,152 reviews with 1 star · Clear filters
Dee
Honestly! This was my go to site for wigs. Done about 3 orders this year alone. For the first time I was sent a wig that I didn't believe was right and when I contacted customer service trying to explain the situation they were rude unhelpful and unprofessional. I will definitely be reconsidering
Devin D.
I paid extra for the 2 day shipping just to receive my package a week after it was shipped.
Jamie B.
I received the wig and was so excited to get it that I immediately threw my receipt in the trash along with all the packaging, not thinking that something could have been wrong with it. I wore it for a couple days and kept feeling these prickly feeling pieces in the back of my head. So finally, I decided to take a close look at the back of the wig and realized that some of the tracks weren't even connected or glued down to the wig and the tracks were hanging off away from the base. I wanted this wig so bad and now I realize I received a piece of garbage that I paid $28.00 for, (shipping included) I really want my money back, but unfortunately like I said earlier, I threw away my receipt so I just have to take the loss, but I trusted this site to send me a quality wig. You live and you learn. I'm so disappointed. :(
Renee J.
Very Poor Quality of Wig Very Thin, No Curl or Style,Shiny Plastic Texture The worse wig I've ever purchased I simply threw it in the trash...
Reply from Elevate StylesDec 12, 2016
Sorry you didn't like the unit. We accept returns on unused items. Call to discuss.
Barbs
Though the service was adequate, the products that I purchased were unsatisfactory.
Reply from Elevate StylesDec 8, 2016
Hello, We appreciate the feedback but what didn't you like about the units? Thanks for commenting.
Sue A.
I've been a faithful consistent customer of ES for years now. I've never had an issue with quality of product and delivery has always been superior...until my last and possibly my final purchase with your company. My ORDER never arrived, and was redirected to another state, and sat there for days according to the USPO tracking system. I needed my wig for an event and as a result of never receiving my hair, and had to make emergency alternate plans. I was offered no consolation by customer service to try to make this situation right. What a horrible way to me and my business as a faithful customer. I'm out of the money I spent AND my merchandise.
Reply from Elevate StylesDec 6, 2016
Good news! I think the post office finally delivered it. Tracking Number: 9400111899223909129391 Image of a progress bar displaying delivered status delivered Updated Delivery Day: Tuesday, December 6, 2016 Product & Tracking Information Postal Product: First-Class Package Service Features: USPS Tracking® DATE & TIME STATUS OF ITEM LOCATION December 6, 2016 , 12:28 pm Delivered, Front Door/Porch CHICAGO, IL 60643 Your item was delivered at the front door or porch at 12:28 pm on December 6, 2016 in CHICAGO, IL 60643. December 6, 2016 , 8:35 am Out for Delivery CHICAGO, IL 60643 December 6, 2016 , 8:25 am Sorting Complete CHICAGO, IL 60643 December 6, 2016 , 6:13 am Arrived at Post Office CHICAGO, IL 60643 December 6, 2016 , 12:20 am Departed USPS Destination Facility CHICAGO, IL 60607 December 6, 2016 , 12:20 am Arrived at USPS Destination Facility CHICAGO, IL 60607 December 3, 2016 , 4:46 pm In Transit to Destination December 2, 2016 , 4:46 am Arrived at USPS Facility NEW ORLEANS, LA 70113 November 28, 2016 Pre-Shipment Info Sent to USPS, USPS Awaiting Item
Tina
It wasn't so good
Reply from Elevate StylesDec 5, 2016
Sorry you didn't like your unit. You are more than welcome to return unused items for an exchange or a refund.
Luanda N.
Comprei no site e tive minha encomenda roubada no trajeto até minha casa. A empresa prestadora do serviço de frete (no caso do Brasil, os Correios) me notificou do acontecido. Informei a Elevatestyles solicitando o reembolso. Primeiro falaram que o objeto tentou ser entregue 2 vezes, mas isso não consta no rastreamento dos Correios, então eu os enviei o site e o código de rastreio para que entrassem no site brasileiro e confirmassem a informação. Depois disseram que precisavam de "30 DIAS" para apurar os fatos. Apurar o quê se já está informado oficialmente pela empresa brasileira? É só entrar no site dos Correios que está lá informado "OBJETO ROUBADO". Eu estou no prejuízo porque paguei, não recebi o produto e ainda tenho que esperar "30 DIAS" para eles confirmarem o que JÁ ESTÁ INFORMADO no site oficial dos CORREIOS. ESTOU CANCELANDO TODOS OS MEUS PEDIDOS DE COMPRA E NÃO VOLTO A COMPRAR NESTE SITE SE ESSA SITUAÇÃO NÃO FOR RESOLVIDA. ___________________________________________ RESPOSTA AO COMENTÁRIO O prazo de 3 a 4 semanas extrapola todos os meus prazos de compromissos assumidos me causando ainda um prejuízo maior. Entendo que cada site tem sua política de reembolso porém me é reservado o direito de comparar os serviços enquanto consumidora. Já passei por situação parecida em outros sites e o reembolso foi feito no prazo máximo de 3 DIAS, o que nã prejudicou nenhuma das partes. Volto a dizer: o prazo de 30 DIAS considero exagerado e extremamente prejudicial a mim!
Reply from Elevate StylesDec 5, 2016
Entendemos que a Brazil Post confirmou que cometeu um erro e perdeu seu pacote. Concordamos que eles cometeram um erro. Agora, como cortesia, podemos compensar a sua mistkae e substituí-la por você. Nós segurar todos os pacotes perdidos, mas vai demorar 3-4 semanas para colocar uma reivindicação de seguro com a nossa operadora. Vamos ajudá-lo, mas por favor, permita o nosso processo.
