Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About El Monte RV
El Monte RV began in 1970 with a simple mission: to help people discover the freedom and joy of RV travel.From one location to a nationwide network, we've spent over 50 years helping families and adventurers from around the world explore the open road.At El Monte RV, we’re more than just RV rentals—we’re your gateway to unforgettable journeys. Whether you're cruising through national parks, scenic coastlines, or hidden gems across America, our team is here to support you with well-maintained vehicles, expert guidance, and a passion for adventure.We believe in exceptional service, quality RVs, and creating lasting memories—one road trip at a time.
El Monte RV (elmonterv.com) has 832 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
No me gustó que el kit de cocina estaba en mal estado y no se podía usar. En otro motorhome que alquilamos, ya que dieron 3, no estaba el kit de cocina que habíamos pagado , tampoco vasos ni cubiertos, no había agua caliente.
Tampoco utensilios de. Limpieza como escoba y pala.
La mesa de camping estaba rota .
O sea no estaban las cosas en óptimas condiciones para usar
Reply from El Monte RVJan 16, 2026
Lamentamos que los artículos incluidos no hayan estado en las condiciones que usted esperba. Entendemos lo frustrante que debe haber sido recibir un kit de cocina incompleto y equipos que no estaban listos para usar.
Estamos revisando nuestros procesos de preparación para asegurarnos de que los vehículos salgan con todos los elementos en buen estado y según lo contratado.
Gracias por compartir su experiencia con nosotros.
JE
Jeff
Everything was good
Everything was good, pick up and drop off . The coach wasn't as clean as the last rental.
Reply from El Monte RVJan 13, 2026
Hello Jeff,
We are grateful that you took the time to leave us a review. We work hard to deliver exceptional experiences for all of our customers, and our team appreciates hearing from you. We hope to become your RV rental company of choice and look forward to serving you again in the future.
Thanks El Monte RV Rentals
DA
David
The unit rattled badly.
The unit rattled badly.
Reply from El Monte RVJan 12, 2026
Hello David ,
We are grateful that you took the time to leave us a review. We work hard to deliver exceptional experiences for all of our customers, and our team appreciates hearing from you.
Thanks El Monte RV Rentals
GA
Gabor
The RV was not clean inside
The RV was not clean inside. Dead bugs were in the Fridge. The Bed was with bedbugs infected and we got bit by bedbugs .
Reply from El Monte RVJan 12, 2026
We’re sorry to hear you felt the motorhome wasn't clean to the expectations we strive to set. We understand how important a clean and comfortable space is, especially when you're on the road.
Your feedback helps us ensure we're meeting our standards and making improvements where needed.
DA
David
Good plan but medium quality cars
There are some things of the rv that doesn’t work, for example de usb chargers in front o the car, don’t have car play and the levelers doesn’t work.
Reply from El Monte RVJan 12, 2026
Your concerns are noted. We appreciate your feedback and will work to improve our services. Thank you for bringing these issues to our attention.
DS
DEREK S.
The RV had a few issues
The RV had a few issues. The TV didn't work, the water pressure was extremely low and the oven didn't work. I had unit for a week and was a great inconvenience.
Reply from El Monte RVJan 8, 2026
Hello!
We’re sorry the RV didn’t meet the condition you expected. That’s not the experience we aim to provide, and we understand how frustrating this must have been.
We’re reviewing our quality checks to ensure future guests receive vehicles that meet our standards. Your feedback is important, and we appreciate you taking the time to share it.
JR
Justine R.
Overall an ok experience
Overall the RV did it's job for the week that we rented it but lots od hiccups. Made aj appt for a pickup at 1pm got there and got through no problems, front desk ladies super helpful and nice, got sent to the patio and got stuck waiting for 2.5hrs....waited 1hr went and checked in, was told it was on the way, came back 30 mins later was told 20 mins more, went back 30 mins later, was told it was on its way out. Finally came out, the back workers had 0 customer service, not friendly, didnt tell us half the issues that was documented on the inspection report, didnt show us the black tank gages, but we needed to go so we left. Driving away I open the report to see that the awning is broken, the black tank wasnt emptied and was as 1/3 full...got to our location and the lights are flickering, go to turn on the water and any time a sink got turned on the lights went out...not sure why those 2 were connected. Headlights kept flashing all week, had to run the generator constantly just to get the lights to work with the water...when it was time for return we let the service people know, they ran a report and turns out our rv had bad batteries. Got a partial refund, again front desk ladies were extremely helpful.
Reply from El Monte RVJan 7, 2026
Hello Justine,
Thank you for taking the time to share such detailed feedback — we truly appreciate hearing from our guests. We’re glad to know our front desk team provided helpful service, but we’re very sorry for the delays, missed communication, and the issues you experienced with the RV throughout your trip. This is not the level of service or preparation we aim to deliver. Your comments help us identify where we need to improve, and we’re grateful you brought them to our attention. Thank you again for sharing your experience.
NS
NS
Ok experience
Overall renting from El Monte was an ok experience. A few things that i liked were the easy pickup process and the easy online booking. Some of the things i didnt like were the condition of the RV, and the drop off process took forever. The RV we picked up was a 2025 model but had almost 50k miles on it. You could tell it was pretty beat up, the alignment was way off, the ride was terrible, everything was squeaking and making noise as we drove down the street. The locking compartments didnt work and many things just were damaged or broken. Overall, for our first RV experience it was ok, however next time we will be more specific about the type, model, and condition of the RV we rent so we can get a better experience.
Reply from El Monte RVJan 6, 2026
Hi NS
We’re very sorry to hear that the RV you received was in poor condition. That’s deeply concerning, and it’s not the experience we want for any of our guests.
Our team is committed to preparing each RV with care, and we regret that this wasn’t reflected in your rental. Thank you for sharing your experience—we appreciate your honesty and hope your travels still brought some memorable moments.
