Reply from EndocaOct 4, 2021
Hi Allan,
So great to know you were so happy with the timeframe you received your products in. When it comes to delivery, we understand how important it is to get your products in good time. We know our customers prefer to receive their products in good time, and in good shape, which is why we pay a premium for these services.
In the past we have tried to provide cheaper shipping options, however in the end we had many more orders being lost, stolen, or that never arrived at their destination, which was obviously very frustrating for our customers. So we made the decision to change our delivery providers so that we could have more confidence in the delivery of our orders, and so that our customers received their products the first time around.
We do offer free shipping when ordering over £/€100 of Endoca products, so perhaps you could make a bulk order, or ask your friends and family if they'd like to order with you so that you reach the £/€100 limit for free shipping! In any case, thank you very much for your feedback. Wishing you all the best, and continued success with your Endoca products.
Warm regards,
Leora
Endoca Team