Average
Based on 445 reviews
Epik LLC3.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Epik is an independent domain registrar that helps individuals, businesses and brands bring their ideas to life online.Helping you find, register and manage your domain is at the core of what we do—but that’s not all. Whether you need a beautiful website, professional email, dedicated phone number—or even an LLC for your business—we’ve got you covered. As a one-stop shop for your entire brand presence, we pride ourselves on providing comprehensive support every step of the journey.
Epik LLC (epik.com) has 445 customer reviews on Folks Told, with an average rating of 3.8 out of 5.
Showing 306 reviews with 5 stars · Clear filters
Arthur S.
I recently migrated my blog from Google to Epik for free speech reasons and the transition couldn't have gone any better. Jaime Jacob at Epik was incredibly easy to work with and very responsive , I couldn't be happier with the entire process.
Happy U.
I had a support query that was resolved incredibly fast and professionally
MC
Rob A. was great. I asked him to fix something in my portfolio and he did it within 3 minutes. They do have great customer service. I have yet to use Masterbucks, but my opinion is that Masterbucks seems to be under some sort of audit (maintenance they say) and that is causing delays. My theory is maybe there's an investigation being done on certain domain sellers who are using domain sales to launder money? Just saying ; ( . Purely my conspiratorial guess. But that wouldn't be Epik's/Masterbuck's fault, would it? Biggest con so far besides people's recent Masterbucks experience, is that they've raised prices on domain renewals, and doing that threw themselves out of the domain investors corner (they won't give the same bulk/investor/namepros discount that they used to). I've had to transfer many domains to other registrars because of this. Then, a month later, they lowered the costs, but not enough. Biggest pro, as mentioned, is their customer and technical service (they always do everything they can to help, and no, they're not bots - try chatting with them and being cordial).
Karen
SO fast! Thanks!
Troy D.
The tech support is very good, the people are super friendly and helpful. Rob helped me to even troubleshoot some issues I had with Outlook, so I'm happy!
Jim
Great experience from Ana! She was very courteous, responsive and timely in responding to my issues. Thanks Epik.
Nate
Very nice registrar. Tons of TLDs to choose from and the prices are not very expensive. Ordering stuff is quick and easy and if you need help, the customer service is great, quick to respond, and very helpful. Would recommend this registrar to anyone looking to purchase a domain.
stmedford
CS was virtually instantaneous following my support request. Rob got three of my domains pointed in the right direction in a very brief moment in time. Polite, competent, thorough. Much appreciated, thank you again. -St
Reply from Epik LLCOct 7, 2022
Dear stmedford, Thank you for your review! Rob is one of our best, and we're so very glad you're satisfied with our service. Feel free to reach out anytime!
