Tetiana B.
Excellent Customer Support Partner with Outstanding Responsiveness
Working with Evateck has been an excellent experience. Their team is responsive, professional, and easy to work with. Since partnering with them, we've consistently achieved 95% of chats answered within 2 minutes, 95% of emails answered within 30 minutes, 90% of calls answered within 5 minutes, while maintaining a 4.5/5 customer satisfaction score, 85% first-contact resolution, and a 90+ Net Promoter Score. The multilingual support, flexibility, and ability to quickly adapt to our workflows have made a real difference. We highly recommend Evateck to businesses looking for customer support or back-office outsourcing services.




