Gary H.
I made the choice for 1 star because…
I made the choice for 1 star because zero, and negative numbers are not an option. The application will frequently re-lock titles. You will not receive any support. My most recent issue is the new iPad. The application is now telling me there are too many devices for the book to be saved on. I was listening to it this morning. So, be careful if you have personal and work phones, or get an additional tablet. And if you travel, make sure you take everything with you so you can listen to the book you downloaded years ago.
Reply from EverandMay 27, 2025
Hi Gary, we're so sorry for any trouble this has caused you! We want you to be able to enjoy titles that you've unlocked without issue, and this sounds quite frustrating. We did not locate a support ticket under the name you provided here, so can you please file a new ticket using the form on this link: http://bit.ly/social-support-help? If you could update your review with the support ticket # then we can ensure a specialist follows up with you. Thanks again! -MW



