EverandReviews of everand.com

They trick you into thinking it’s unlimited when it’s not. Some months I would be allowed 2 books, sometimes 1. This past month I waited patiently bc it said my books would be “available July 15”. On July 15 I listened to a book and finished it. Then all my books said “available Aug 15”. I got one book for the whole month, it’s ridiculous. Also I have emailed them 3 times about this over the past 6 months. No one will give an answer on how many books you get monthly. I’m in a book Facebook group and everyone is constantly complaining about Everand bc of this issue and how no one can get a straight answer from them. It’s a known thing that this app is a scam. And them commenting “email us at ___” to every review is a joke bc they have the worst customer service and REFUSE to answer and questions.

It's not possible to give 0 stars here, else I would. Avoid this service like the plague. It's advertised as "unlimited" but the only unlimited thing you will get is unlimited hiding of content based on some opaque, arbitrary rate limit. You could be reading a book today, wake up tomorrow and that book is hidden from your library until your next subscription period. It's almost like extortion. If you want to signup to have unlimited access to their library, I'm sorry to disappoint you. Don't because you won't. You'll never have full access. The product is intentionally crippled with artificial, arbitrary roadblocks.

I began using Scribd, but now as Everand there are not many options. I’ve not used the service for a few months now, and I wished to cancel my subscription, however I have been unable to. In the app, there is a link to cancel, which is for the website, but when clicking the link, it redirects back to the app. I tried logging in from my browser, but the account shows no subscription or payment information. I have no idea how to cancel this subscription and am unbelievably frustrated. DO NOT SIGN UP!!!

I agree with everyone that has detailed their experience of getting locked out from saved and desired titles after only a few days of access. Whatever they consider fair use of your monthly subscription is a complete mystery. How such a wonderful service as scribd could denigrate to this level of obfuscating drivel they serve up as their “customer service” response is beyond me. I avoid using this service if possible and as soon as I select a set of libraries that allow non-residents to become paid subscribers I am out of there!! At least my $$ will benefit these libraries and by extension my membership!

The restrictions on the number of books is ridiculous. Furthermore their algorithm start pushing you in the same kind of stories without a fresh suprising suggestion of other genres. In comparison to scribd it’s worthless. For scribd I was willing to pay. This will be the year . And the BS about contracts with publishers , popularity etc. Scribd and Kindle don’t have these problems. guess they just negotiated very “sharply “ craving every penny for the company and revenue, not considering the service. Well, then they won’t have me as a customer anymore after this year is finished. Probably they will come up with some unlimited and very expensive subscription called premium after reducing their service to “not acceptable, and absolute not premium.

I think you will find that your service is no longer wanted. I understand you have costs but you can’t compete with Amazon Prime and YouTube audiobooks. Too expensive for a very poor service. I will not resubscribe to you unless you change your terms I’ve had scribd off and on forever and I find much better free selections from Prime and Apple. Disappointed and was hoping you guys had changed back to the prior stellar service you used to have.

Decided to subscribe. Certain more popular titles are "locked." You get 2 unlocks per month. I used one of my 2 unlocks and started listening to the book. 24 hours later the title was suddenly unavailable (!?!) when I'd already listened to half the book. Contacted customer service and the response was, "yep, that happens" ... When I said I was unhappy that I basically wasted an unlock and they should add it back to my account since they decided to take the access away and they said "not possible." Glad this happened during free trial period as it saves me from having to pay for this joke of a platform.

Everand is the worst step down from it's amazing predecessor, Scribd. It's policies on limits are vague and arbitrary. What's the point of this app if you can't access books on demand? It's frustrating when you suddenly get locked out of your chosen books because you've reached their vaguely-prescribed limits. You'd need to wait until your next payment to access other books. Don't make the mistake of saving books you're not deadset on reading, otherwise your limits will be reached. I waited a month to access a particular book then got restricted immediately after scrolling through some other books I was considering! I'm thinking of canceling my subscription if this doesn't get resolved any time soon. Otherwise, it's a waste of money.