Excellent
Based on 2,516 reviews
Everything Track & Field/ M-F Athletic4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
M-F Athletic was established by Bill Falk in 1960 when he developed the M-F Heel Protector (Plastic Heel Cup), a device that covers the athlete's heel area and is worn like a cup inside shoes. It is still used very effectively to absorb blows to the heel. He started a Track & Field catalog in 1968. As years passed, the M-F Track & Field catalog became the leader in its field. Today, M-F's logo, "Everything Track & Field," stands for the largest selection of equipment and the best service in the industry. The company stocks a huge inventory of all major brands and offers same day service on Track & Field equipment. Customers are invited to call 1-888-556-7464 to talk about track and to receive up-to-the-minute information about equipment, rules and techniques.JUMPING EQUIPMENTTHROWING EQUIPMENT SPRINTS & HURDLESTRAINING ZONE
Everything Track & Field/ M-F Athletic (everythingtrackandfield.com) has 2,516 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 61 reviews with 1 star · Clear filters
Michele
I used gift certificate codes as this is for a running club. The total said $0 and it still charged my personal card $96. I would have ordered less as to not have to use my personal $, but it never told me the correct total until after the purchase.
customer
High Freight and No Discount
Reply from Everything Track & Field/ M-F AthleticAug 15, 2023
Hello Jim, Thanks so much for your order and for reaching out to us. We always strive to provide the most accurate and fair shipping costs on all orders we ship out to our customers. I did review your order and checked with our carriers to confirm the shipping cost, and the rate you received is accurate based on the weight, amount of packages, and ship to location. Going forward, if you ever have any questions about shipping costs, please contact us via email, phone, or live chat and we will be glad to look into your order and review all shipping options to try and save you money when possible! Regarding your note about an order discount - currently we have our Spend More, Save More promotion active on our site, which you were able to take advantage of for your order. After reviewing, you did receive a 15% off discount on your items. I hope this helps to clarify, We thank you for your order and if there's anything else I can help you with, please feel free to reach out. Thank you, Marissa Larobina M-F Athletic | Perform Better 1-800-556-7464 ext. 120 [email protected]
Frank V.
I received an empty cardboard 11 x 13 flat envelope. Nothing inside. Sent an email reply about it to the last email I received with my invoice attached and have heard nothing. Not happy at all.
Reply from Everything Track & Field/ M-F AthleticJul 27, 2023
Hello Frank, Thanks so much for reaching out, and I certainly apologize for the condition your order arrived to you in. It would seem that the package was damaged in transit with USPS, and unfortunately, we don't have control over that. However, I do see that you spoke to our rep, Amber, and she has set up for no charge reshipment to be sent to you. You can expect the new delivery in the next few days. If there is anything else we can assist you with, please don't hesitate to reach out via email, phone, or live chat and we will be glad to help in any way we can. Thank you for your patience, Marissa Larobina M-F Athletic | Perform Better 1-800-556-7464 ext. 120 [email protected]
Terry S.
GREAT service / process! Shipping was ridiculous...
customer
For the second time using this service, there was a box missing from our order
Haywood
Prices are to high and no option to use ups account number. Shipping rate are overpriced. But that's the what happens when their is no competition to can over charge your customers
Alexander S.
Can't get to use PayPal. Customer service didn't help. I use PayPal for years and regularly. It recognizes me when I use it and did as I tried to complete the transaction on Sunday and today. It just won't complete the transaction. Its wheel just keeps spinning. I took a screenshot of what it looks like if you want to see what I had to watch repeatedly. Twice this morning without success. I finally relinquished to using a credit card which shouldn't have to be necessary. As I need what I purchased on Monday (next week) out of town, I had to pay a premium for 3 day shipping which cost me and additional $30+ for 3-day shipping. By the way, the last purchase of $300+ took two weeks to reach me. Why so long? It should have arrived within a week. Not a happy customer.
Reply from Everything Track & Field/ M-F AthleticApr 18, 2023
Hello Alexander, We appreciate you ordering from us and also the feedback regarding your experience, and will forward this to our web manager. We have noticed that sometimes when customers have reported issues on our site, it has been due to data clutter from cookies and cache on web browsers like Chrome, Safari, Firefox, etc. This either slows down websites or blocks certain pages. A suggestion would be trying to clear your browser data and see if that helps fix the issues moving forward. As for the shipping time for your order - our warehouse that we ship from is located in Rhode Island and all in stock orders placed online before 2pm EST will be shipped out the same day they are placed (excluding weekends). Since we are on the east coast, shipping across the country to your location is a 5 business day transit point. Unfortunately, for the time frame that you ordered and when you need to receive the items, choosing an expedited shipping option was necessary. For the future, all shipping details are noted on our site here, for your reference: https://www.everythingtrackandfield.com/shipping. I also wanted to look into the past order you had ntoed that was $300+. Using your name to search in our system, I just found one other order totaling $44 in February. I tracked that shipment, and it looks like it was delivered to you in 6 business days, on 3/7. FedEx did note the packaged was delayed 1 day in transit due to weather conditions, which is out of our control. If that $300+ order you did mention was ordered through our company, I’m happy to look into the transit time for you. If you have any other questions please let me know. Again, we certainly appreciate your order! Marissa Larobina M-F Athletic | Perform Better 1-800-556-7464 ext. 120 [email protected]
customer
$28 for handling?!?! Seems a bit excessive...
Reply from Everything Track & Field/ M-F AthleticApr 18, 2023
Hi Peter, Thanks so much for your order and for reaching out to us. I apologize for the inconvenience regarding the shipping costs. Like many other companies, we are experiencing extremely high freight charges that we are hoping will lower over time. We always strive to provide the most accurate and fair shipping costs on all orders we ship out to our customers. I did review your order and checked with our carriers to confirm the shipping cost, and the rate you received is accurate based on the weight, amount of packages, and ship to location. Going forward, if you ever have any questions about shipping costs, please contact us via email, phone, or live chat and we will be glad to look into your order and review all shipping options to try and save you money when possible! Again, we thank you for your order and if there's anything else I can help you with, please feel free to reach out. Thank you, Marissa Larobina M-F Athletic | Perform Better 1-800-556-7464 ext. 120 [email protected]
