Excellent
Based on 749 reviews
Exceptional Villas5.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Exceptional Villas is a luxury villa rental company, founded in 1992, specializing in luxury villas and tailor-made vacations.We believe an exceptional vacation is about more than a beautiful villa. It is about expert advice, personalized service and knowing that every detail is taken care of. Our Villa Specialists have first-hand knowledge of the villas and destinations they represent, allowing us to match each guest with the right property.What sets us apart: 3,800+ handpicked villas worldwide Personally inspected villas, visited by our Villa Specialists Destination experts with genuine first-hand knowledge Personalized service from your first enquiry through to your return home Complimentary concierge service, tailored to your individual needs Best Rate Guarantee across our villa collectionWe do not take a one-size-fits-all approach. We take the time to understand what matters to you and create a vacation around your requirements.Our attention to detail is what makes the difference. From finding the perfect villa to arranging private chefs, airport transfers, experiences and special celebrations, our team is here to make every part of your vacation effortless.Discover your next exceptional escape and view all our villas.
Exceptional Villas (exceptionalvillas.com) has 749 customer reviews on Folks Told, with an average rating of 5.0 out of 5.
Showing 732 reviews with 5 stars · Clear filters
Michelle P R.
Your company was professional in every manner. What more can anyone say?
Reply from Exceptional VillasNov 11, 2024
Dear Michelle, Thank you so much for your kind review. We're delighted to hear your feedback and we wish you a wonderful time in Barbados! Warm regards, Yvonne, Julie and the Exceptional Villas team
Simon B.
I couldn't have had a more helpful and easy experience with Exceptional Villas.(so far!) I think I've exchanged over 50 Email requests,all answered promptly and effectively. Nothing seemed to much trouble and I felt like I was being dealt with personally. I would have no hesitation recommending them or using them again, Special mention to Rowena who's been a superstar 🌟, Thanks again,
Reply from Exceptional VillasOct 31, 2024
Thank you Simon for your kind review. We are so pleased to hear this wonderful feedback. Hope you have a fabulous trip.
Christine D.
Super responsive and very helpful.
Reply from Exceptional VillasOct 29, 2024
Thank you for your review Christine. We hope you have a wonderful vacation. Warm regards, Thais, Noreen and all the team at Exceptional Villas.
Brent W.
From the first inquiry about booking with them up to the week of our departure, communication was absolutely wonderful. This is a true 5 star experience when you book through Exceptional Villas. They take care of all reservations from restaurants to the rental car. We will absolutely utilize them in the future as they make taking a vacation very easy. My wife and I could not be happier!
Reply from Exceptional VillasOct 2, 2024
Hi Brent, Thank you for taking the time to share this feedback. We're thrilled to hear that your vacation planning has been so positive. We hope you have a wonderful holiday! Warm regards, Marianne, Elaine and the Exceptional Villas team
Joe D.
The short response time to inquiries and requests.
Reply from Exceptional VillasSep 3, 2024
Thank you for your kind review. It was our pleasure to assist with your trip to Italy, and we hope to welcome you back again soon. Warm regards, Paul, Elaine and the Exceptional Villas team
DOERGER, PHYLLIS T.
The booking agents were friendly and very responsive to questions but the villa staff really made this a one of a kind experience. Our butler, Kalani Smith, handled everything with ease including customized drink orders and our chef Rhimon was truly a culinary artist. We were really pleased with the service. The ocean was right off our steps, so snorkeling was amazing and the house was beautiful!
Reply from Exceptional VillasAug 19, 2024
Dear Phyllis, Thank you very much for this great feedback. We're delighted to hear that your trip to Barbados was exceptional, and we will pass on your kind words to the villa team. Warm regards, Yvonne, Rowena and the Exceptional Villas team
Mary Beth R.
What can I say about Exceptional Villas except that our experience to date has been SUPERB! From our initial contact with Paul O'Sullivan who patiently helped guide us through our villa selection process to Elaine Donoghue our villa concierge who has expertly helped us plan every detail of our long awaited trip to Tuscany, we are just thrilled with the Exceptional Villas team. Elaine in particular has been so responsive to our groups needs that I feel like after all these many months of planning that she has become a friend that we would love to have join us on our Tuscany adventure!
Reply from Exceptional VillasAug 12, 2024
Dear Mary Beth, Thank you so much for your lovely review. We were delighted to assist with your holiday planning and we hope you have a fabulous time in Italy. Warm regards, Elaine, Paul and the Exceptional Villas team
Sandra T.
Friendly helpful communication
Reply from Exceptional VillasAug 6, 2024
Thanks Sandra for your lovely 5 star review. Warmest regards, All the team at Exceptional Villas
