Excellent
Based on 749 reviews
Exceptional Villas5.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Exceptional Villas is a luxury villa rental company, founded in 1992, specializing in luxury villas and tailor-made vacations.We believe an exceptional vacation is about more than a beautiful villa. It is about expert advice, personalized service and knowing that every detail is taken care of. Our Villa Specialists have first-hand knowledge of the villas and destinations they represent, allowing us to match each guest with the right property.What sets us apart: 3,800+ handpicked villas worldwide Personally inspected villas, visited by our Villa Specialists Destination experts with genuine first-hand knowledge Personalized service from your first enquiry through to your return home Complimentary concierge service, tailored to your individual needs Best Rate Guarantee across our villa collectionWe do not take a one-size-fits-all approach. We take the time to understand what matters to you and create a vacation around your requirements.Our attention to detail is what makes the difference. From finding the perfect villa to arranging private chefs, airport transfers, experiences and special celebrations, our team is here to make every part of your vacation effortless.Discover your next exceptional escape and view all our villas.
Exceptional Villas (exceptionalvillas.com) has 749 customer reviews on Folks Told, with an average rating of 5.0 out of 5.
Showing 732 reviews with 5 stars · Clear filters
Brenda P.
Marianne has been nothing but helpful. Excellent follow up and communication at every point along the way.
Reply from Exceptional VillasMay 23, 2024
Hi Brenda, Thank you so much for your kind review - we're delighted you chose to book your vacation with Exceptional Villas, and we hope you have a fabulous time in Turks and Caicos. Warm Regards, Marianne, Gwladys and the Exceptional Villas team.
Sommer R.
Rowena and Yvonne are wonderful to work with. I would highly recommend booking with Exceptional Villas no matter where you are traveling in the world. My initial correspondence with Yvonne was very timely and she answered all my questions regarding our booking. Rowena was our concierge and she was amazing. Everything she recommended and booked for us was a great experience. Our car rental was very nice with the company she booked through. We also had a great experience at all the restaurants she recommended and her advice about things to do on Barbados was very helpful. They even sent us a very detailed itinerary of everything before we left. Rowena always responded right away and once we arrived to Barbados, their team checked in with us right away to make sure we were all set. Our condo was exactly as pictured and very nice. We had no issues with staying at the Glitter Bay Property and they have a very nice beach there.
Reply from Exceptional VillasMay 21, 2024
Dear Sommer, We're so happy to hear your holiday was exceptional! Thank you for your valuable feedback - we'll be sure to forward your kind comments to the team. We hope to welcome you back again soon! Warm regards, Rowena, Yvonne and the Exceptional Villas team.
Roberto P.
Aoife and Elaine were exceptionally attentive
Reply from Exceptional VillasMay 3, 2024
Dear Roberto, Thank you very much for your kind review. We were delighted to assist with your holiday arrangements and hope you have a great time in Anguilla. Warm regards, Aoife, Elaine and the Exceptional Villas team
Darin P.
Exceptional Villas has been great to deal with since we started the reservation process. Very prompt communication and very helpful. I would definitely not hesitate to use them again and would highly recommend them to others.
Reply from Exceptional VillasApr 25, 2024
Dear Darin, Thank you for your kind review, and for choosing Exceptional Villas. We hope you have a fabulous time in Barbados. Warm Regards, Rowena, Niamh and the Exceptional Villas team.
J N.
Excellent service provided by Mary to ensure everything we asked for was in place before we departed.
Reply from Exceptional VillasApr 23, 2024
Hi John, Thank you so much for your lovely review. We're delighted that you chose Exceptional Villas and hope you are enjoying your time in St Lucia. Warm regards, Mary, Paul and the Exceptional Villas team
Al P.
One of the most professional and courteous vacation travel coordinator teams with which I have EVER worked. Yvonne and Rowena are unmatched in timeliness and thoroughness of client service support.
Reply from Exceptional VillasApr 15, 2024
Dear Al, Thank you very much for your lovely review. We're delighted that you chose Exceptional Villas and hope you have a great time in Barbados. Warm regards, Rowena, Yvonne and the Exceptional Villas team
Mrs Lorraine F.
Great service from the whole team. Communication very timely and the app is great tool for info at destination. Have found the whole thing a super easy experience and are hoping our villa and holiday will be as great an experience as so far
Reply from Exceptional VillasApr 10, 2024
Dear Lorraine, Thank you for booking with us and for this great review. We're delighted you found the app useful, and very happy to hear that your booking experience has been seamless. Warm regards, Paul, Mary and the Exceptional Villas team.
Gail P.
Marianne has been wonderful. She has been extremely attentive in answering all our questions and planning our events.
Reply from Exceptional VillasApr 5, 2024
Dear Gail, Thank you so much for your great review. We were delighted to assist with your holiday planning and hope you have a fabulous time in Turks and Caicos. Warm regards, Marianne, Gwladys and the Exceptional Villas team
