Excellent
Based on 749 reviews
Exceptional Villas5.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Exceptional Villas is a luxury villa rental company, founded in 1992, specializing in luxury villas and tailor-made vacations.We believe an exceptional vacation is about more than a beautiful villa. It is about expert advice, personalized service and knowing that every detail is taken care of. Our Villa Specialists have first-hand knowledge of the villas and destinations they represent, allowing us to match each guest with the right property.What sets us apart: 3,800+ handpicked villas worldwide Personally inspected villas, visited by our Villa Specialists Destination experts with genuine first-hand knowledge Personalized service from your first enquiry through to your return home Complimentary concierge service, tailored to your individual needs Best Rate Guarantee across our villa collectionWe do not take a one-size-fits-all approach. We take the time to understand what matters to you and create a vacation around your requirements.Our attention to detail is what makes the difference. From finding the perfect villa to arranging private chefs, airport transfers, experiences and special celebrations, our team is here to make every part of your vacation effortless.Discover your next exceptional escape and view all our villas.
Exceptional Villas (exceptionalvillas.com) has 749 customer reviews on Folks Told, with an average rating of 5.0 out of 5.
Showing 732 reviews with 5 stars · Clear filters
Cindy P.
Attention to detail and exceptional response time made for a wonderful overall experience.
Reply from Exceptional VillasJan 18, 2024
Hi Cindy, Thank you very much for your great review and many thanks for choosing Exceptional Villas. We hope you have a fabulous time in Anguilla. Warm Regards, Niamh, Elaine and the Exceptional Villas team.
R & R P, Toronto, O.
All the members of the Exceptional Villas team are wonderful to work with. Questions are answered knowledgeably in a timely, respectful and friendly manner. Once we made our decision of ‘when, where and which’, we were guided through the process with our concierge, handling all of our queries with ease. This is our second year in a row working with this company, and we would not hesitate to use their services again!
Reply from Exceptional VillasJan 15, 2024
Thank you so much for your kind review, and your continued support. We were delighted to assist with your vacation planning once again and we wish you a wonderful time in Barbados. Warm regards, Rowena, Yvonne and the Exceptional Villas team
B. M.
From start to finish, Exceptional Villas was outstanding. Incredible communication, absolutely wonderful to work with, quick to respond, knowledgeable, helpful, and impeccable customer service. I highly recommend this company and will be using them again the first opportunity I get. Other businesses could learn from Exceptional Villas. Their name says it all.
Reply from Exceptional VillasJan 2, 2024
Thank you so much for your great review. We are delighted to hear that booking experience with us has been exceptional. It was our pleasure to assist you with this trip. Warm regards, Marianne and Gwladys
John D.
Professional service & speedy response from the staff especially Rowena.
Reply from Exceptional VillasDec 29, 2023
Dear John, Thank you for your lovely review. We were delighted to assist with your vacation planning and we hope you have a wonderful time in Barbados. Warm regards, Rowena, Paul and the Exceptional Villas team
Matt H.
The team at Exceptional Villas, especially Noreen, is truly amazing. Many would assume the title Exceptional refers to their villas they broker all over the world, however it could equally apply to their employees. Gwladys was able to secure a phenomenal villa for myself and my family on St. Barths during festive season. On a date range and a value that Eden Rock couldn't even secure. After booking our Villa, we were introduced to Noreen. Noreen handled every single detail of our trip including coordinating arrivals, transfers, rentals for 4 separate families coming from four separate locations. In addition, she was instrumental in helping us book some excellent private jet transfers from Florida to St. Maarten and then St. Barths. In addition, Noreen was able to secure ALL of our impossible to get dinner, lunch and beach club reservations for our trip to St. Barths during festive season. She was able to do it faster than the AMEX Centurion desk, which to me was rather impressive. I cannot stress enough how much work and effort she put into planning our trip. The email chain I have with her over the last few months is easily 100+ emails long. Her relentless attention to detail and recommendations to have everything perfectly organized from the transfers, to the private chef to the restaurant reservations has been perfect. I strongly and without reservation recommend Exceptional Villas for anyone looking to take a holiday at a luxurious house and location around the world. The service provided by Exceptional Villas is truly first class.
Reply from Exceptional VillasDec 23, 2023
Dear Matt, Thank you so much for your lovely review. We were delighted to assist with your holiday planning, and we hope you have a wonderful time in St Barth's. Warm regards, Noreen, Gwladys, and the Exceptional Villas team
Tamara W.
Marianne did an exceptional job to help us with every detail of our trip. She communicated to us with booking our trip, excursions and dinners. She is a gem and we appreciate her so very much.
Reply from Exceptional VillasDec 22, 2023
Hi Tamara, Thank you for your lovely review. We are very pleased to hear that your holiday planning has been so positive. It was our pleasure to assist you with this trip. Warm regards, Marianne and Gwladys
John
The team is always helpful and responsive. Highly recommended!
Reply from Exceptional VillasDec 19, 2023
Dear John, Thank you very much for your lovely review. We're delighted that you chose Exceptional Villas once again, and we wish you a wonderful vacation in Barbados. Warm regards, Rowena, Yvonne and the Exceptional Villas team
Paul L.
Great help planning our family vacation!
Reply from Exceptional VillasDec 19, 2023
Many thanks for your lovely review Paul. We are delighted to hear that you have been pleased with our service so far, and we hope you have a wonderful time in Mexico. Thank you for choosing to book with Exceptional Villas. Luis, Paul and the team at Exceptional Villas.
