Excellent
Based on 749 reviews
Exceptional Villas5.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Exceptional Villas is a luxury villa rental company, founded in 1992, specializing in luxury villas and tailor-made vacations.We believe an exceptional vacation is about more than a beautiful villa. It is about expert advice, personalized service and knowing that every detail is taken care of. Our Villa Specialists have first-hand knowledge of the villas and destinations they represent, allowing us to match each guest with the right property.What sets us apart: 3,800+ handpicked villas worldwide Personally inspected villas, visited by our Villa Specialists Destination experts with genuine first-hand knowledge Personalized service from your first enquiry through to your return home Complimentary concierge service, tailored to your individual needs Best Rate Guarantee across our villa collectionWe do not take a one-size-fits-all approach. We take the time to understand what matters to you and create a vacation around your requirements.Our attention to detail is what makes the difference. From finding the perfect villa to arranging private chefs, airport transfers, experiences and special celebrations, our team is here to make every part of your vacation effortless.Discover your next exceptional escape and view all our villas.
Exceptional Villas (exceptionalvillas.com) has 749 customer reviews on Folks Told, with an average rating of 5.0 out of 5.
Showing 732 reviews with 5 stars · Clear filters
David
Excellent guidance and prompt responses from a friendly, helpful team
Reply from Exceptional VillasDec 19, 2022
Dear David, Thank you so much for your kind review. We are delighted to hear that you are happy with our service. We hope you have an amazing time in Barbados. Wishing you all the best. Rowena, Paul and all at Exceptional Villas
Mike & Beverly D.
Exceptional Villas is truly EXCEPTIONAL!!! Sean & Noreen have been fantastic in follow through and helping us through our month long rental. They both are very detailed and get back to you very promptly will all of your questions. Thank you!
Reply from Exceptional VillasDec 12, 2022
Dear Mike & Beverly, Thank you so much for your lovely feedback. We are delighted to assist with your holiday planning and we hope you have an exceptional time! Thank you so much for choosing to book with us. Warm regards, Noreen, Sean & the Exceptional Villas team
Kate O.
All information was proactively sent to me regarding the trip, as well as the help on planning the details. Very much appreciated and impressed!
Reply from Exceptional VillasDec 8, 2022
Dear Kate, Thank you so much for your kind review. We are delighted to receive this feedback. Thank you for choosing to book with Exceptional Villas, and we wish you a lovely time in Turks & Caicos. Warmest regards, Marianne and all the team at Exceptional Villas
Eloise P.
Elaine was wonderful to work with. She was prompt and thorough and helped us with all aspects of booking our trip, transport and beyond. We would definitely work with her and Exceptional Villas again in the future!
Reply from Exceptional VillasDec 2, 2022
Dear Eloise, Thank you so much for your wonderful feedback, which are delighted to hear. Thank you for booking with Exceptional Villas, and we wish you a wonderful vacation in BVI. Warm regards, Elaine, Sean and the Exceptional Villas team
Collin O.
Excellent I loved the whole experience
Raz Y.
The whole team at Exceptional Villas was amazing. In recent years I got so used to booking all our travel by myself that originally I didn't think I'll even need to use someone to book our 30th anniversary trip to Turks and Caicos. But, since I got the referral from a friend, I decided to give it a shot. This ended up saving our trip in multiple ways. For a start, having someone who knows the destination helped us find the right hotel for our budget and interests. In addition, getting the proper recommendations for additional activities at the destination was more helpful than I originally thought. But, the most important thing was an unexpected one. Just after we checked in to our flight, a hurricane situation in the area prevented us from going on the original date. The team at exceptional villas immediately jumped in and took care of all our needs to rebook the trip to a later date, re-booking dinner reservations, etc. This kind of service is something we don't get to see these days when everything is done by a computer or an algorithm. Having a team of humans to interact with, that has a face and a name, was amazing and made this anniversary celebration trip an absolute success.
Reply from Exceptional VillasOct 26, 2022
Dear Raz, Thank you so much for your wonderful review. We are so delighted to receive this lovely feedback, and we're thrilled to know that your anniversary celebration was a success after the unexpected rescheduling. Thank you for choosing to book with Exceptional Villas. We hope to hear from you again in the near future. Warm regards, Marianne, Aoife and all the team at Exceptional Villas
customer
Excellent customer service
Reply from Exceptional VillasOct 11, 2022
Dear John, Thank you so much for your review. We are delighted to hear that you are happy with our service. We hope you have a fabulous time in Barbados. Wishing you all the best. Rowena, Yvonne and all at Exceptional Villas
James P.
We had a very positive experience through Exceptional Villas. Noreen is super helpful and has her eye on every detail. This was a stress free booking and we can’t say enough about the staff’s attentiveness. Thank you!
Reply from Exceptional VillasOct 11, 2022
Hi James, Thank you so much for your kind words and feedback. We truly appreciate your review. Thank you for choosing Exceptional Villas. Warm regards, Noreen, Sean and all the team at Exceptional Villas
