Exceptional Villas Reviews | Read Customer Reviews of exceptionalvillas.com

Exceptional Villas Reviews | Read Customer Reviews of exceptionalvillas.com

Exceptional Villas reviews

Showing 732 reviews with 5 stars · Clear filters

Lina K.
Jan 2, 2026
Satisfied repeat customers
We have used Exceptional Villas a few times over the years and have always had wonderful service. We had an issue come up with our first property, and it was corrected very quickly. The professional staff were so helpful in making sure they found us a villa that exceeded out expectations. Highly recommend.
Reply from Exceptional VillasJan 3, 2026
Thank you for your great review, Lina. It was our pleasure to assist with your holiday planning once again, and we hope you have a wonderful trip to Anguilla. Warm regards, Elaine, Gwladys and the Exceptional Villas team
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stephen L.
Dec 31, 2025
Excellent service from all involved
Excellent service from all involved, will use them again
Reply from Exceptional VillasDec 31, 2025
Thank you very much for your great review. We are delighted to hear that your booking experience was Exceptional. Warm regards, Marianne, Yvonne and the Exceptional Villas team
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Dustin C.
Dec 20, 2025
The concierge service is incredible
The concierge service is truly exceptional!
Reply from Exceptional VillasDec 22, 2025
Many thanks for your lovely review. We're delighted to hear that you have had a great experience so far, and wish you a wonderful time in Costa Rica Warm regards from, Mary, Elaine and the Exceptional Villas Team
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BRUCE B.
Dec 19, 2025
EVERY BODY INVOLVED IN MY TRANSACTION…
EVERY BODY INVOLVED IN MY TRANSACTION HAS BEEN GREAT. CORRESPODENCE EXCEPTIONAL. THANKS TO ALL
Reply from Exceptional VillasDec 19, 2025
Hi Bruce, Thank you for your positive, 5 star review. It was our pleasure to assist with your trip, and we hope you have a wonderful time away! Warm regards, Thais, Noreen & The Exceptional Villas Team.
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Nancy
Dec 18, 2025
Great customer service
Mary was an amazing help to us- holding our hand through payments, ordering food, arranging transfers. As we are a large group there were a lot of questions. Mary was patient and efficient.
Reply from Exceptional VillasDec 18, 2025
Thank you so much for your fabulous review. It was our pleasure to assist with your holiday planning, and we hope you have a fabulous time in St Lucia. Warm regards, Mary, Paul and the Exceptional Villas team
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Aravind M.
Dec 18, 2025
Rowena was really great and helpful…
Rowena was really great and helpful with everything.
Reply from Exceptional VillasDec 18, 2025
Thank you for your great feedback! We appreciate you taking the time to share your experience and we hope you have a wonderful time in Barbados. Warm regards, Rowena, Aoife and the Exceptional Villas Team
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Rosalia M.
Dec 14, 2025
We were there in November and the…
We stayed at La Serenissima for 5 nights in November. Overall, it was an exceptional experience. From the moment we arrived, the staff was extremely attentive and professional. The property was breathtakingly beautiful and beyond our expectations. Each room was beautifully decorated and serene. We felt relaxed and pampered the second we walked through the open-air entrance! The Spa, with the steam room, dry sauna, cold plunge, massage room and fully equipped gym were a wonderful addition to our experience. The chef on staff prepared delicious meals while catering to the dietary restrictions (vegetarian & vegan) of some of our friends that travelled with us. The certified sommelier butler offered wine pairings and wonderful cocktails tailored to our preferences. The overall attention to detail was impressive! We would definitely recommend La Serenissima to anyone looking to escape and enjoy a luxurious vacation.
Reply from Exceptional VillasDec 17, 2025
Many thanks for your kind comments. We're delighted to hear that you enjoyed your stay. Warm regards from, The Exceptional Villas Team
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Traci K.
Dec 13, 2025
Great vacation plan!
Elaine was very helpful on planning our trip. Organized and provided many options. We cannot wait!
Reply from Exceptional VillasDec 15, 2025
Thank you very much for your great review Traci. We wish you a wonderful vacation to the British Virgin Islands, Warm regards, Elaine, Alannah and all the team at Exceptional Villas.
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