Excellent
Based on 749 reviews
Exceptional Villas5.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Exceptional Villas is a luxury villa rental company, founded in 1992, specializing in luxury villas and tailor-made vacations.We believe an exceptional vacation is about more than a beautiful villa. It is about expert advice, personalized service and knowing that every detail is taken care of. Our Villa Specialists have first-hand knowledge of the villas and destinations they represent, allowing us to match each guest with the right property.What sets us apart: 3,800+ handpicked villas worldwide Personally inspected villas, visited by our Villa Specialists Destination experts with genuine first-hand knowledge Personalized service from your first enquiry through to your return home Complimentary concierge service, tailored to your individual needs Best Rate Guarantee across our villa collectionWe do not take a one-size-fits-all approach. We take the time to understand what matters to you and create a vacation around your requirements.Our attention to detail is what makes the difference. From finding the perfect villa to arranging private chefs, airport transfers, experiences and special celebrations, our team is here to make every part of your vacation effortless.Discover your next exceptional escape and view all our villas.
Exceptional Villas (exceptionalvillas.com) has 749 customer reviews on Folks Told, with an average rating of 5.0 out of 5.
Showing 732 reviews with 5 stars · Clear filters
Mr H.
excellent service
Reply from Exceptional VillasMar 12, 2020
Dear Mr Hawkings, Thank you so much for your very kind review. We appreciate it. Wishing you a wonderful trip to Barbados and a very enjoyable and memorable stay at Smugglers Cove. Warm regards, Julie, Yvonne, Paul and the entire team at Exceptional Villas
Bob
We had a wonderful experience with Excellent Villas. We knew we wanted to find a villa in the Caribbean large enough for our extended family. Sean narrowed our choices to 3 properties and then helped us make the final decision. His advice was 100% correct and we loved our Jamaican stay in February, 2020. Once we made our decision, Noreen was a wealth of information regarding the specific property we chose. I had so many questions which she so patiently and accurately answered, She always responded within a few hours, often immediately. Even seemingly insignificant questions regarding hair dryers and safe deposit boxes in the rooms were promptly answered. Both Sean and Noreen were such a pleasure to work with. I will use them again and I definitely recommend Exceptional Villas.
Reply from Exceptional VillasMar 3, 2020
Dear Bob, Thank you so much for your lovely review. We very much appreciate it. It was an absolute pleasure to work with you on this family trip to Jamaica. The staff at Keela Wee very much enjoyed taking care of you all. We look foward to assisting you again with your next Exceptional Vacation. Warmest regards Noreen, Sean and all the team at Exceptional Villas
Kayla
This is our 3rd time booking through them. Always a simple process with excellent customer service.
Reply from Exceptional VillasFeb 29, 2020
Dear Kayla, Thank you so much for your lovely review. It was a pleasure to work with you again, on this your third booking with us. We hope you have a wonderful time at Villa Mumbai in St Martin and we look forward to assisting you again in the near future when it's time to arrange your next Exceptional Vacation. Warm regards Cori, Elaine, Noreen and all at Exceptional Villas
Louise H.
Fabulous service from start to finish. They certainly live up to their name - "Exception Service" should by their by-line! Everything was tailor made to our requirements, and we cannot fault them. Thank you!
Reply from Exceptional VillasFeb 28, 2020
Hi Louise, Thank you so much for your wonderful review. It has been so lovely assisting you with your trip to Barbados. We hope to hear from you again in the near future. Warm regards, Paul, Julie and all the team at Exceptional Villas
Jim L.
The exclusive villas team worked hard to find the perfect place for our family when we needed them to react quickly.
Reply from Exceptional VillasFeb 25, 2020
Dear Jim, Thank you so much for your lovely review. It was a pleasure to have worked with you on arranging your trip to BVI. We wish you and your family a wonderful stay at Turtle Bay House and we look forward to assisting you again in the near future. Warmest regards, Elaine, Linda, Sean and all the team at Exceptional Villas
Tracey S.
I planned our first time trip to Turks & Caicos for my daughter's Sweet "16" over a year ago and Sinead was able to tell me everything I needed to know. She answered all my emails promptly and always had helpful suggestions. I like to be thorough and I asked many questions and Sinead was more than accommodating. If Sinead was not available then Elaine responded just as quickly. They supplied me with all the vendors I needed for a cake and decorations & all the forms for our activities. The attention you will receive with Exceptional Villas is outstanding and they make the process effortless. I will use them again for my next Villa rental!
Reply from Exceptional VillasFeb 29, 2020
Dear Tracey, Thank you so much for your lovely review. We were delighted to have been able to assist you with your daughters 16th birthday trip for the family to Turks & Caicos. We look forward to helping you plan your next Exceptional Vacation. Warm regards, Sinead, Elaine and all the Exceptional Team
Susan E.
Our experience so far through email correspondence has been exceptional. Noreen (and Sean) have been great at promptly getting back to us to answer every question and have been on top of every detail to ensure a completely smooth and enjoyable arrival and stay. We are looking forward to our upcoming stay and hope the experience upon arriving continues to be exceptional. Thank you.
Reply from Exceptional VillasFeb 21, 2020
Dear Susan, Thank you so much for your very lovely review. It was our pleasure to be of assistance . We wish you a wonderful stay at Windies Villa in Antigua and look forward to hopefully working with you again in the near future when it's time to plan your next Exceptional Vacation. Warmest regards Noreen, Sean and all the team at Exceptional Villas
customer
Excellent service and follow up. Noreen was a pleasure to work with and we look forward to working with you in the future.
Reply from Exceptional VillasFeb 18, 2020
Dear Mary Ann, Thank you so much for your very kind review. It was lovely to have worked with you. We wish you a wonderful time in Antigua at Tamarind Hills Villas and we look forward to hopefully being able to assist you again in the near future when it's time for your next Exceptional Vacation. Warmest regards Noreen, Sean and all at Exceptional Villas
