Excellent
Based on 749 reviews
Exceptional Villas5.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Exceptional Villas is a luxury villa rental company, founded in 1992, specializing in luxury villas and tailor-made vacations.We believe an exceptional vacation is about more than a beautiful villa. It is about expert advice, personalized service and knowing that every detail is taken care of. Our Villa Specialists have first-hand knowledge of the villas and destinations they represent, allowing us to match each guest with the right property.What sets us apart: 3,800+ handpicked villas worldwide Personally inspected villas, visited by our Villa Specialists Destination experts with genuine first-hand knowledge Personalized service from your first enquiry through to your return home Complimentary concierge service, tailored to your individual needs Best Rate Guarantee across our villa collectionWe do not take a one-size-fits-all approach. We take the time to understand what matters to you and create a vacation around your requirements.Our attention to detail is what makes the difference. From finding the perfect villa to arranging private chefs, airport transfers, experiences and special celebrations, our team is here to make every part of your vacation effortless.Discover your next exceptional escape and view all our villas.
Exceptional Villas (exceptionalvillas.com) has 749 customer reviews on Folks Told, with an average rating of 5.0 out of 5.
Showing 732 reviews with 5 stars · Clear filters
Richard.
We have travelled with Exceptional Villas on several occasions with no problems! The team are efficient and good to deal with. Highly recommended and I am very fussy!
Reply from Exceptional VillasMar 27, 2018
Thank you so much Richard for your lovely review. We are so pleased to hear this. Thank you for the recommendation. Warm regards, All the team at Exceptional Villas
Michael
Excellent service
Reply from Exceptional VillasMar 21, 2018
Hi Michael, Thank you for your lovely review. Warm regards, Linda and all the team at Exceptional Villas
Beth
We have been extremely happy with the assistance of Exceptional Villas with helping us plan our Punta Mita vacation.
Reply from Exceptional VillasMar 20, 2018
Dear Beth, Thank you so much for your lovely review. Warm regards, Emma and Noreen
Mike
Hard to find the words to articulate how helpful, considerate and knowledgeable both Aine and Sinead from Exceptional Villas were from the beginning of our booking through to our travel day. Travel is not easy, and the industry has veered away from the traditional customer service from "the good old days". The internet has changed things significantly but this experience has restored my faith in relationship building and customer loyalty. As long as we're not completely shell shocked by finding out our villa turned out to be a tiki hut when we arrive at our destination....I'm sure I'll be booking with EV with Aine & Sinead. Thank you for your profound and sincere efforts.
Reply from Exceptional VillasMar 20, 2018
Hi Mike, Wow thank you for such a lovely review. We are so delighted to hear these lovely comments and we very much appreciate your positive feedback. Hope you have a wonderful vacation. Warmest regards, Aine, Sinead and all the team at Exceptional Villas
John
Noreen and Emma have been exceptionally attentive to our every need. Please give them raises! Their suggestions will go a long way to increase the enjoyment during our vacation. Everything so far has exceeded our expectations for ease and reliability.
Reply from Exceptional VillasMar 20, 2018
Dear John, Thank you so much for you lovely review and nice comments. We appreciate your feedback. It has been our pleasure to assist you with your vacation. Warm regards Emma, Noreen and all the team at Exceptional Villas
Todd
Easy to get a hold of and always being taken care of!!
Reply from Exceptional VillasMar 14, 2018
Thank you for your lovely comments Todd. We very much appreciate your kind feedback. Hope you had a fab time in Grand Cayman. Warm regards, Emma, Noreen and all the team at Exceptional Villas
Brad L.
Julie made booking all of our excursions and reservations very easy. She provided great information on what activities were available and then was able to get the reservations we wanted when we wanted them.
Reply from Exceptional VillasMar 7, 2018
Dear Brad - thank you for your lovely review. We appreacite your feedback. Warmest regards, Julie and all the team at Exceptional Villas
Ross
Excellent and reliable service. Communications were on point and property was top notch. Thank you
Reply from Exceptional VillasMar 1, 2018
Many thanks for your lovely review Ross. We very much appreciate this nice feedback. Warm regards, Exceptional Villas
