Excellent
Based on 749 reviews
Exceptional Villas5.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Exceptional Villas is a luxury villa rental company, founded in 1992, specializing in luxury villas and tailor-made vacations.We believe an exceptional vacation is about more than a beautiful villa. It is about expert advice, personalized service and knowing that every detail is taken care of. Our Villa Specialists have first-hand knowledge of the villas and destinations they represent, allowing us to match each guest with the right property.What sets us apart: 3,800+ handpicked villas worldwide Personally inspected villas, visited by our Villa Specialists Destination experts with genuine first-hand knowledge Personalized service from your first enquiry through to your return home Complimentary concierge service, tailored to your individual needs Best Rate Guarantee across our villa collectionWe do not take a one-size-fits-all approach. We take the time to understand what matters to you and create a vacation around your requirements.Our attention to detail is what makes the difference. From finding the perfect villa to arranging private chefs, airport transfers, experiences and special celebrations, our team is here to make every part of your vacation effortless.Discover your next exceptional escape and view all our villas.
Exceptional Villas (exceptionalvillas.com) has 749 customer reviews on Folks Told, with an average rating of 5.0 out of 5.
Showing 732 reviews with 5 stars · Clear filters
Jason
Very good clear communication
Reply from Exceptional VillasDec 22, 2017
Thank you for your review Jason. We very much appreciate your feedback. Have a wonderful trip to Barbados. Warm regards, Yvonne, Julie, Paul and all the team at Exceptional Villas
Anamaria
Julie was amazing from the beginning. Her professionalism and patience with the multitude of questions from our family was excellent. Her quick responses and suggestions for the fun things to do and restaurants while in Zermatt were appreciated and booked. We look so forward to the experience in Zermatt and look forward to working with Exceptional Villas in the future!
Reply from Exceptional VillasDec 20, 2017
Hi AnaMaria - thank you so much for your excellent review. I am pleased to hear these wonderful comments. Your positive feedback is very much appreciated. Hope you have a wonderful time in Zermatt. Warmest regards Julie, Linda and all the team at Exceptional Villas
Suzanne
They are the most thorough, friendly and professional rental service I have ever dealt with.
Reply from Exceptional VillasDec 20, 2017
Hi Suzanne, Thank you so much for your review. We very much appreciate this lovely feedback. Thank you and we hope you have a fantastic trip. Warm regards, Sinead, Aine and all the team at Exceptional Villas
Dana M.
While I can't yet speak for the villa and your people on the ground in Zermatt since we have yet to arrive, I can tell you I would give Julie Kirby 6 stars if you offered them. She is the best; very organized, solid attention to detail with a real desire to meet your customer's needs. I should make her an offer to head up our logistics operations here in California.
Reply from Exceptional VillasDec 20, 2017
Thank you Dana for your lovely review. It is so nice to hear these comments. We hope you have a fabulous time in Zermatt this festive seasons. Enjoy the skiing and snow. Wishing you a very Merry Christmas and a Happy New Year. Warm regards, Linda, Julie and everyone at Exceptional Villas
Letizia
Molto precisi ed attenti alle richieste del cliente. Raccomando sicuramente
Reply from Exceptional VillasDec 18, 2017
Hi Letizia, Thank you so much for your lovely review. We hope you have a wonderful time in St Lucia. It has been wonderful helping you organise your vacation. Enjoy every minute. Warm regards, Sinead, Aine and all at Exceptional Villas
CN
The Concierge service is beyond excellent. Three words: professional, friendly and responsive. Our representative was incredibly helpful with booking excursions, transport, car rental and restaurant reservations. We even had our villa stocked with groceries. I would highly recommend this service through Exceptional Villas.
Reply from Exceptional VillasDec 18, 2017
Hi Cricket, Thank you so much for your wonderful review. I really appreciate your lovely comments and I am thrilled you were happy with the service provided. Warmest regards, Noreen, Aine and all the team at Exceptional Villas
Derek S.
Exceptional staff!! Exceptional service!! Exceptional experience!! Do not hesitate to use Exceptional Villas.
Reply from Exceptional VillasDec 14, 2017
Hi Derek, Thank you for your lovely review. It was a pleasure to assist you with your vacation to St Lucia. We hope you have a wonderful trip. Warm regards, Aine, Sinead, Noreen and all the team at Exceptional Villas
Dave
This is our fourth trip to Barbados with EV. Their agents have been super - helping us find and book great spots. They have taken care of the logistics and followed up to see that things went well. They cheerfully dealt with all our changes. Due to EV we had a great time.
Reply from Exceptional VillasNov 26, 2017
Hi Dave, Thank you for your wonderful feedback. We really appreciate it. We are delighted to hear you had such a great time in Barbados. Warm regards, Yvonne, Julie and all the team at Exceptional Villas
