Excellent
Based on 749 reviews
Exceptional Villas5.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Exceptional Villas is a luxury villa rental company, founded in 1992, specializing in luxury villas and tailor-made vacations.We believe an exceptional vacation is about more than a beautiful villa. It is about expert advice, personalized service and knowing that every detail is taken care of. Our Villa Specialists have first-hand knowledge of the villas and destinations they represent, allowing us to match each guest with the right property.What sets us apart: 3,800+ handpicked villas worldwide Personally inspected villas, visited by our Villa Specialists Destination experts with genuine first-hand knowledge Personalized service from your first enquiry through to your return home Complimentary concierge service, tailored to your individual needs Best Rate Guarantee across our villa collectionWe do not take a one-size-fits-all approach. We take the time to understand what matters to you and create a vacation around your requirements.Our attention to detail is what makes the difference. From finding the perfect villa to arranging private chefs, airport transfers, experiences and special celebrations, our team is here to make every part of your vacation effortless.Discover your next exceptional escape and view all our villas.
Exceptional Villas (exceptionalvillas.com) has 749 customer reviews on Folks Told, with an average rating of 5.0 out of 5.
Showing 732 reviews with 5 stars · Clear filters
Matthew
Aine O'Sullivan and Noreen Harrington were great - very responsive and helpful with my booking.
Reply from Exceptional VillasMar 10, 2017
Hi Matthew, Thank you for your nice review. It was so nice to assist you with your reservation. Have a wonderful trip. Warm regards, Aine and Noreen
Brad
Noreen provide our group with top notch service to ensure all of our needs and requests were looked after! Thank you for taking away all of the typical headaches i normally have to deal with in organizing our vacations. Definitely will use your services again! Thank You B&G
Reply from Exceptional VillasMar 6, 2017
Hi Brad, Thank you for your excellent review. It is so nice to hear these comments. We look forward to hopefully planing another trip for you in the future. Warmest regards, Noreen and all the team at Exceptional Villas
Philippe
Perfectly organised, quick to respond to my emails and requests. Very friendly and professional. Great villa!
Reply from Exceptional VillasMar 1, 2017
Thank you so much Philippe - so nice of you to say. Glad you had a great time. Hope to hear from you again in the future. Warmest regards, Yvonne, Julie and all the team at Exceptional Villas
Liz
Sean and Noreen were very easy to work with and quick to respond to questions and requests. I highly recommend Exceptional Villas.
Reply from Exceptional VillasMar 1, 2017
Hi Liz, Thank you so much for your lovely review. It was a pleasure working with you. Warmest regards, Noreen and Sean
Cheryl
....very timely contacts and suggestions for trip improvement and simplification. Very responsive to queries. Witty and great humor. Noreen was really fun to work with. She showed concern for our safety and the clarity of our arrangements and had never-ending patience for unexpected difficulties with our credit cards and our changing dates. Working with both Noreen and Sean was a total pleasure. I'd recommend them highly and without hesitation. I'm sure we will look them up again.
Reply from Exceptional VillasMar 1, 2017
Hi Cheryl, Thank you so much for your lovely review. I am glad you enjoyed working with us at Exceptional Villas. Warmest regards, Noreen and Sean
diana E.
Exceptional Villas was very responsive to every email or enquiry, and the service offered and accepted was wonderful. Our villa was five star all the way, as were the staff and management. We felt well taken care of, and we all adored Sea Glass Villa with its amazing views, space, pool, and decor.
Reply from Exceptional VillasMar 1, 2017
Hi Diana, Lovely to hear from you. We are delighted to hear you enjoyed your stay in Antigua. It was our pleasure to assist in planning your vacation. Warmest regards, Aine and Noreen
Marilyn and Don R.
Our Antiguan holiday was a great success. AIne and Noreen played a part in accomplishing this, from restaurant bookings, airport transfers and service. Very well done. Lovely to work with (even with the time difference!). Would definitely recommend this easy way to book a holiday. Many thanks.
Reply from Exceptional VillasFeb 27, 2017
Hi Marilyn and Don, Thank you so much for your lovely review on our service and team. It is so nice to hear. We really appreciate it! Warm regards, Aine and Noreen
Lex
My job is to travel and deliver exceptional events for corporate clients around the world. When it comes to my personal holidays and events, the last thing I want to do is more planning - it takes the relaxation and fun out of holidays for me. Sadly from my daily experiences I have exceptionally high standards and expectations - perhaps too much! Exceptional Villas have been the most amazing team from the enquiry stage, I have felt like one of my own clients and I have found them pro-active, supportive, reactive and super professional and courteous. Nothing is too much for them and I wouldn't book a holiday without them now. In a few simple steps they have booked my villa, my groceries, my car rental, my VIP airport arrival and departure through customs, my airport transfers and even my friends ground travel who arrives mid-way. They sent through proposals for restaurants and tours and ultimately are there to ensure I have the best holiday. I am so relaxed before leaving this weekend and I cannot wait to get to Barbados. Thanks you Julie & Yvonne. Lex & Marc
Reply from Exceptional VillasFeb 22, 2017
Hi Lex & Marc, Thank you so much for your lovely comments. It is so nice to hear all of these lovely things. We were delighted to assist in planning your vacation to Barbados. Hope you have a wonderful vacation. Warmest regards, Yvonne and Julie
