Ezzocard.comReviews of ezzocard.com

Reply from Ezzocard.comJun 2, 2023

Hello, We are sorry to hear that you could not use the card as per your interest. Please pay attention that not all the services support prepaid cards as a form of payment. In reference to the stripe, unfortunately our cards do not work with stripe. Regarding our support team, please make sure you tried to contact us during business hours. Live chat support is available on a regular basis 6am-6pm GMT Monday - Friday. Otherwise, you can always leave a request by email - all email queries are processed within 48 hours but we do our best to reply all of them within 24hrs!

Reply from Ezzocard.comMay 22, 2023

Hello, Dear customer, we are very sorry that you have encountered such difficulty. You contacted us regarding the issue you faced while using the cards at different times and we warned you about the specific activity that may result in cards being blocked (see Terms and Conditions) namely "...please pay attention multiple dubious or suspicious transactions (authorization reversals, declined transactions, chargebacks etc...") Unfortunately, you continued to perform the suspicious activity and as a result of your actions the cards were blocked by the bank. The security system never triggers without a reason. Please, next time when using the cards, read the Terms and Conditions carefully. We strongly recommend being more careful in the future when using prepaid cards. If you still have any questions please feel free to contact us.

Reply from Ezzocard.comMay 19, 2023

Hello, Could you please explain the issue so we can help you? We do not deceive people and our cards do operate. Please contact our support team via Live Chat widget and provide your card number for verification, and describe the problem you are experiencing so that we can look into it and help you.

Reply from Ezzocard.comMar 25, 2023

Hello, We are sincerely sorry to hear that you couldn't use the card as per your needs. Please pay attention that not all the services accept prepaid cards as a payment option. It depends on their payment policy. Before buying/using a card we would recommend contacting the support of the website of interest to find out about their payment methods and particularly if they accept international prepaid cards as a form of payment. At the same time, please note that some cards have regional restrictions in use. In reference to our refund policy, it is openly stated on our website and unfortunately it cannot be violated.

Reply from Ezzocard.comMar 21, 2023

Hello, All cards are delivered on our website after a successful (100%) payment. If you bought a card on our website ezzocard.com and didn't receive it after a successful payment please contact our support team via Live Chat widget and share the payment details in text format to find your order: Payment ID or the payment address (both were provided on our website).

Reply from Ezzocard.comMar 16, 2023

Hello, If you didn't receive the card after a successful payment on our website ezzocard.com please give us the payment details in text format to find your order: Payment ID or the payment address (both were provided on our website). Please pay attention that Live Chat support is available on a regular basis 6am-6pm GMT Monday - Friday "I messaged support 3 times 👆" - please make sure that you messaged us during working hours. You can also leave a PM to [email protected] Regarding the email queries, all email requests are replied within 48 hours but we do our best to respond within the first 24 hours! If you didn't receive the card after a successful payment on our website ezzocard.com please send us a PM to ezzocard.com and share the payment details in text format to find your order: Payment ID or the payment address (both were provided on our website).

Reply from Ezzocard.comMar 10, 2023

Hello, Unfortunately prepaid cards cannot be used for payments with all kind of merchants worldwide - mostly it depends on the payment policy of a particular service and some restrictions prepaid cards may have like for example Gray cards may not be used outside US. For more information please contact our support team via Live Chat widget on our website. We will be glad to help you!

Reply from Ezzocard.comMar 10, 2023

Hello, We are sincerely sorry to hear that you could not use the card as per your needs. Please pay attention that we do not offer Purple cards (they got discontinued long time back) but we do offer Violet cards. Unfortunately not all the services accept prepaid type of cards as a payment method (it depends on their payment policy). Moreover, different cards may work differently with the same merchants since the cards we offer are from different providers. As for the PIXIV FANBOX, based on the experience of our customers Red cards can be used there. Regarding Fantia, we would recommend contacting their support team for assistance and to find out about their payment methods.