Fanny R.
Awesome product
Awesome product, excellent customer service.
Reply from FabFitFunJul 29, 2021
Hi Fanny! We are so happy to hear that! Thank you for being a part of the FFF family! Xo

Average
Based on 3,715 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Delivering happiness and well-being to everyone, everywhere.
FabFitFun (fabfitfun.com) has 3,715 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
Showing 2,380 reviews with 5 stars · Clear filters
Fanny R.
Awesome product, excellent customer service.
Reply from FabFitFunJul 29, 2021
Hi Fanny! We are so happy to hear that! Thank you for being a part of the FFF family! Xo
Alta S.
I have always had super nice, helpful people. I LOVE this company!!! If there was a problem they always make it right.
Reply from FabFitFunJul 29, 2021
Hi Alta. Thank you for this sweet review! Your feedback means a lot to the entire team and glad to hear you had a great experience with us! We look forward to sharing more seasons with you! Xo
Arlene McFall A.
Happy Annual Customer! My opinion, GREAT Customer Service! I recently purchased the 3L Long Drink dog bowl, so I thought. To make a long story short… Got on Live chat with Customer Service, Package “MIA” and Sold-out! They apologized and gave me a refund! What more can you ask for ☺️
Reply from FabFitFunJul 28, 2021
Hi Arlene! Thank you for taking the time to review! We're so happy to hear that you had the most exceptional experience! Xo
tsh
I am new to FFF and have been unable to rate my box. I was so frustrated. I emailed the FFF team about this and CJ responded with helpful information and empathy!
Reply from FabFitFunJul 27, 2021
Hi there! Thank you for taking the time to review! We are happy that we were able to help you resolve your concern! Xo
Bhawana
I had always wanted to be annual. So, I took advantage of the free first box with the annual subscription. However, I wanted to get the tarte moisturizer from the summer box. I had confirmed with CS about the availability prior to purchasing the subscription but when I bought the subscription, I saw the item as unavailable. That’s when I contacted CS and he fixed the situation immediately. I got to choose all 6 items and will be sent the tarte for free separately. Double win!!!
Reply from FabFitFunJul 25, 2021
Thank you for this sweet review, Bhawana! Your feedback means a lot to the entire team and glad to hear you had a great experience with us! We look forward to sharing more seasons with you! Xo
Kayla
I accidentally purchased this product and when I called I was offered to keep the box and get 50 % refund. Which made me happy.
Reply from FabFitFunJul 24, 2021
Hi Kayla! Thank you so much for your feedback! We are happy that we were able to help you resolve your concern! Xo
Yanira
Recibí un servicio rapido y de calidad. Asunto resuelto!
Reply from FabFitFunJul 19, 2021
Hi Yanira! Thank you for taking the time to review! We are happy that we were able to help you resolve your concern! Xo
Mary P.
When a concern comes up, it is quickly resolved. Excellent customer service.
Reply from FabFitFunJul 19, 2021
Hi Mary! Thank you so much for your feedback! We're happy that you were fully assisted and had a great experience with our customer care! Xo