FabFitFunReviews of fabfitfun.com

FabFitFun reviews

Showing 2,380 reviews with 5 stars · Clear filters

cynthia K.
Mar 4, 2025
Customer service was awesome
Customer service was awesome. Took care of my problem right away.
Reply from FabFitFunMar 10, 2025
Hi Cynthia! We're happy that you were fully assisted and had a great experience with our customer care! Xo
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JENNIFER M C.
Feb 22, 2025
The experience was very informative and…
The experience was very informative and very helpful
Reply from FabFitFunFeb 24, 2025
Hi Jennifer! Thank you for your rating! We are so happy to hear our team was able to help! Xo
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jnmjmom
Feb 22, 2025
I had to get a hold of FFF customer…
I had to get a hold of FFF customer service and they responded very quickly I was impressed because that’s definitely not the “norm” nowadays
Reply from FabFitFunFeb 24, 2025
Hi there! We're so happy to hear that you had the most exceptional experience! We always want our members to be fully taken care of! Xo
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Brooke E.
Feb 21, 2025
I was promptly assisted
I was promptly assisted, and treated with respect
Reply from FabFitFunFeb 24, 2025
Hi Brooke! Thank you for your rating! We are so happy to hear our team was able to help! Xo
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Danielle M.
Feb 20, 2025
Amazing products
Amazing products, quick response time and results in customer service Super helpful and friendly
Reply from FabFitFunFeb 24, 2025
Hi Danielle! Thank you for taking the time to leave a review! Your feedback means a lot to the entire team! We look forward to sharing more seasons with you! Xo
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LG
Feb 15, 2025
Exceptional Service!!
I reactivated an old subscription and ordered a seasonal (single box) and then when prompted, accepted the upgrade option to the annual package of 4 boxes. I was charged for 5. I used the help/chat in the app and within a day, my money for the extra box was refunded. They were very quick to respond, friendly, understanding and helpful. I appreciate such great service and am looking forward to receiving my next box!! They always have the best items!!
Reply from FabFitFunFeb 18, 2025
Hi! We're so happy to hear that you had the most exceptional experience! We always want our members to be fully taken care of! Xo
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Customer
Feb 6, 2025
I had a concern about one of the items in my winter box
I had a concern about one of the products in my first box, I reached out to FFF and immediately got a response and they were able to resolve my issue right away. Beat customer service by far
Reply from FabFitFunFeb 10, 2025
Hi there! We're so happy to hear that you had the most exceptional experience! We always want our members to be fully taken care of! Xo
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Carol P.
Feb 4, 2025
The computer generated things that I…
The computer generated things that I didn’t want and I was disappointed however I reached out and was able to change my items. Very awesome customer service.
Reply from FabFitFunFeb 5, 2025
Hi Carol! We're sorry to hear what happened, but we're glad our team was able to address the issue! Feel free to contact our Customer Care team if you need any help!
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