Average
Based on 3,715 reviews
FabFitFun3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Delivering happiness and well-being to everyone, everywhere.
FabFitFun (fabfitfun.com) has 3,715 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
Showing 2,380 reviews with 5 stars · Clear filters
Lorrie
Great customer service!!! I love FFF!!!❤️ Very helpful and wonderful communication!!!
Reply from FabFitFunMay 27, 2022
Hi Lorrie! Thank you so much for the review! We are happy to have you as part of the FFF family! Xo
Jennifer S.
In my fabfitfun summer box, 1 item was missing. I email them & also in fabfitfun chat to ask what happened. I received an email right away, and send my digital tracking information of what I received. Mistakes happen, 1 item was missing that I paided extra for in my customization which was the Foxybae hair blowout brush Pro. The customer service guy said I should receive one in the mail soon. Customer service at fabfitfun was very helpful and responded very quickly. I love fabfitfun boxes, very happy with my items that I did received, and looking forward to the Foxybae item in the mail! Thanks so much! Namaste🙏💖✨
Reply from FabFitFunMay 26, 2022
Hi Jennifer! We are so happy to hear you have had a great experience with our team! We hope you love your items! Xo
Celeste from A.
Good experience, agent was fast and helpful
Reply from FabFitFunMay 26, 2022
Hi Celeste! We are so happy to hear we were able to help! Thank you for being a part of the FFF family! Xo
kimberly B.
They were excellent. Total help and as long as I get what wasn't sent solved all my issues. Excellent team member.
Reply from FabFitFunMay 25, 2022
Hi Kimberly! We are so happy to hear a member of our team was able to help! Thank you so much for the review! Xo
SP
Had a question about an item not received in my box. The chat was super easy and efficient and in no time my question was answered and my item was on its way.
Reply from FabFitFunMay 25, 2022
Hi there! We are so happy to hear that we were able to help! Thank you for being a part of the FFF family! Xo
RKL
FFF has great customer service. My box arrived damaged and over half the items were ruined. FFF asked for a picture then offered a FULL replacement. I spoke with one person and the problem was resolved within 15 minutes. They truly want their customers to be happy!
Reply from FabFitFunMay 23, 2022
Hi there! We are sorry to hear about what happened. We are so happy we were able to help and hope you love your items! Xo
caryn
I love this Subscription service. I get the best products at such amazing prices. The staff always brings their A game. I look so forward to getting my boxes it makes my day
Reply from FabFitFunMay 23, 2022
Hi Caryn! Thank you for taking the time to review! We are so happy to hear you are loving your membership! Xo
Mary F B.
yes, you confirmed you are going to go away and stop bothering me. Stop e-mailing me, stop threatening to send me boxes of things I don't want, stop expecting me to respond. That makes my day. Please, continue to do so by making this the last time you ask me to respond. Yours VERY sincerely, Mary F Byrkit, Portland, OR
Reply from FabFitFunMay 22, 2022
We are sorry for the inconvenience this has caused, Mary! Please feel free to reach out to our Customer Care Team at http://www.fabfitfun.com/inquiries so we can help you further!
