Great
Based on 762 reviews
Factory Direct Jewelry4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make fine jewelry simple. We handcraft every single piece in our Los Angeles workshop and ship them directly to you without any middlemen, no heavy markups, just honest prices for real quality.We have been perfecting the craft for decades so you can own jewelry that looks beautiful, feels meaningful, and lasts a lifetime. Every piece is made with care, shipped with speed, and backed by people who truly care about what they create.
Factory Direct Jewelry (factorydirectjewelry.com) has 762 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
Showing 580 reviews with 5 stars · Clear filters
dq
Really happy with my purchase. Would order from them again. I ordered the 14K white gold angel wing pendant.
Reply from Factory Direct JewelrySep 8, 2026
Thank you for doing business with us, and we appreciate your feedback. Should you have other concerns, please feel free to reach us. We are grateful.
Emil R.
Alles Perfekt ! Immer wieder !
Reply from Factory Direct JewelrySep 8, 2026
We are thrilled to hear you enjoyed jewelry and we are 100% committed to providing the best service, and hopefully we can do it again soon. Cheers!
Noah
Just what I ordered delivered quickly :)
Reply from Factory Direct JewelrySep 8, 2026
It is always a pleasure to hear feedback from customers, and this is no exception. Your kind words mean a lot to us.
Elizabeth C.
Had no problems with shipping, which was delivered on time.item was in good condition.
Reply from Factory Direct JewelrySep 8, 2026
We appreciate the 5-Star Review, and we hope that you consider us in your next purchase. Thank you very much!
Greg
The ring was too large and was uncomfortable to wear Easy and great response in getting it returned I would order again through this company
Reply from Factory Direct JewelrySep 8, 2026
We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry!
Joseline G.
I got my pendant fast and it’s beautiful gold
Reply from Factory Direct JewelrySep 8, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you.
Patricia G.
My daughter loves her Ring
Reply from Factory Direct JewelrySep 8, 2026
Thank you for doing business with us, and we appreciate your feedback. Should you have other concerns, please feel free to reach us. We are grateful.
Aaron Z.
The jewelry is beautiful and quality. Fast service and quick delivery. Appreciate everything! Will come back for more!
Reply from Factory Direct JewelrySep 1, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you.
