Great
Based on 762 reviews
Factory Direct Jewelry4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make fine jewelry simple. We handcraft every single piece in our Los Angeles workshop and ship them directly to you without any middlemen, no heavy markups, just honest prices for real quality.We have been perfecting the craft for decades so you can own jewelry that looks beautiful, feels meaningful, and lasts a lifetime. Every piece is made with care, shipped with speed, and backed by people who truly care about what they create.
Factory Direct Jewelry (factorydirectjewelry.com) has 762 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
Showing 580 reviews with 5 stars · Clear filters
Richard L.
The ring is great. The expediency in which the entire transaction took was quick and hassle free.
Reply from Factory Direct JewelryJul 7, 2026
Thank you for doing business with us, and we appreciate your feedback. Should you have other concerns, please feel free to reach us. We are grateful.
Natalie P.
High quality jewelry. Beautifully handcrafted Cuban link ring. Had to buy a smaller size for my husband. Purchased with them three times now. Always satisfied!
Reply from Factory Direct JewelryJul 1, 2026
We appreciate the 5-Star Review, and we hope that you consider us in your next purchase. Thank you very much!
Delisa W.
This racing horse pendant and chain is perfect. Perfect sentiment necklace that represents my late father’s favorite hobby. I absolutely love it.
Reply from Factory Direct JewelryJul 1, 2026
It is always a pleasure to hear feedback from customers, and this is no exception. Your kind words mean a lot to us.
Flo
Delivery for my purchase was prompt and reliable. Quality of product was reasonable though a little on the smaller side. But all is good.
Reply from Factory Direct JewelryJul 1, 2026
Thank you for doing business with us, and we appreciate your feedback. Should you have other concerns, please feel free to reach us. We are grateful.
Flavio E.
Good quality, fast delivery
Reply from Factory Direct JewelryJul 1, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you.
July G.
Customer service was great. Pieces are nice, shipped out fast.
Reply from Factory Direct JewelryJul 1, 2026
We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry!
Sharon R.
Delivered much earlier than told and I absolutely loved it. Thankq
Reply from Factory Direct JewelryJul 1, 2026
We appreciate the 5-Star Review, and we hope that you consider us in your next purchase. Thank you very much!
Phyllis
Quality product - fast delivery!!
Reply from Factory Direct JewelryJul 1, 2026
It is always a pleasure to hear feedback from customers, and this is no exception. Your kind words mean a lot to us.
