Kris J.
A beautiful product!
A beautiful product!
Reply from Factory Direct JewelryJun 11, 2026
Thank you for doing business with us, and we appreciate your feedback. Should you have other concerns, please feel free to reach us. We are grateful.

Great
Based on 762 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make fine jewelry simple. We handcraft every single piece in our Los Angeles workshop and ship them directly to you without any middlemen, no heavy markups, just honest prices for real quality.We have been perfecting the craft for decades so you can own jewelry that looks beautiful, feels meaningful, and lasts a lifetime. Every piece is made with care, shipped with speed, and backed by people who truly care about what they create.
Factory Direct Jewelry (factorydirectjewelry.com) has 762 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
Showing 580 reviews with 5 stars · Clear filters
Kris J.
A beautiful product!
Reply from Factory Direct JewelryJun 11, 2026
Thank you for doing business with us, and we appreciate your feedback. Should you have other concerns, please feel free to reach us. We are grateful.
Karen P.
The Pendant that I purchased is incredible so very well made. I love the details of the design.
Reply from Factory Direct JewelryJun 11, 2026
We are thrilled to hear you enjoyed jewelry and we are 100% committed to providing the best service, and hopefully we can do it again soon. Cheers!
Omar
Easy to order and I love my ring.
Reply from Factory Direct JewelryJun 11, 2026
It is always a pleasure to hear feedback from customers, and this is no exception. Your kind words mean a lot to us.
customer
Nice experience
Reply from Factory Direct JewelryJun 11, 2026
We appreciate the 5-Star Review, and we hope that you consider us in your next purchase. Thank you very much!
Amanda S.
Well made, exactly what I ordered and was delivered extremely fast. Will definitely do business again.
Reply from Factory Direct JewelryJun 11, 2026
We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry!
Marcia S.
Overall great experience dealing with this company. Product was in stock and shipped right away. Item was received and quality is excellent.
Reply from Factory Direct JewelryJun 11, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you.
customer
Cost effective, shipping was speedy, and quality is great.
Reply from Factory Direct JewelryJun 11, 2026
Thank you for doing business with us, and we appreciate your feedback. Should you have other concerns, please feel free to reach us. We are grateful.
Brittani P.
Great product & fast service.
Reply from Factory Direct JewelryJun 8, 2026
We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry!