Great
Based on 762 reviews
Factory Direct Jewelry4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make fine jewelry simple. We handcraft every single piece in our Los Angeles workshop and ship them directly to you without any middlemen, no heavy markups, just honest prices for real quality.We have been perfecting the craft for decades so you can own jewelry that looks beautiful, feels meaningful, and lasts a lifetime. Every piece is made with care, shipped with speed, and backed by people who truly care about what they create.
Factory Direct Jewelry (factorydirectjewelry.com) has 762 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
Showing 580 reviews with 5 stars · Clear filters
hawkinsarnold
Fast delivery. Product was just what I expected. The ring is wonderful. I am a repeat customer.
Reply from Factory Direct JewelryJun 1, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you.
LUIS S.
Quality product met my expectation
Reply from Factory Direct JewelryJun 1, 2026
Thank you for doing business with us, and we appreciate your feedback. Should you have other concerns, please feel free to reach us. We are grateful.
Kelly B.
Love my beautiful Christian piece they made- highly recommend
Reply from Factory Direct JewelryJun 1, 2026
We are thrilled to hear you enjoyed jewelry and we are 100% committed to providing the best service, and hopefully we can do it again soon. Cheers!
J. G.
Service was great! The return process was easy and prompt. I was not happy when I received the St. Michael pendant and chain combination. I was surprised at the tiny size of the chain and was worried that it would break very easily. Not sure why they paired a pendant of this size with a very very thin chain.
Reply from Factory Direct JewelryJun 1, 2026
It is always a pleasure to hear feedback from customers, and this is no exception. Your kind words mean a lot to us.
Brenda R.
Really Beautiful Elvis TCB ring (Taking Care Of Business).
Reply from Factory Direct JewelryJun 1, 2026
We appreciate the 5-Star Review, and we hope that you consider us in your next purchase. Thank you very much!
Tina A.
I received my piece very quick and it was absolutely perfect!! The price was reasonable for the ring and the opal was the most gorgeous opal I've ever seen. Craftsmanship is beautiful. I will absolutely be a return client.
Reply from Factory Direct JewelryJun 1, 2026
We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry!
Melanie G.
delivered promptly and item was just as described
Reply from Factory Direct JewelryJun 1, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you.
Heather M Y.
Perfect ring for our 28 yr Anniversary!
Reply from Factory Direct JewelryJun 1, 2026
Thank you for doing business with us, and we appreciate your feedback. Should you have other concerns, please feel free to reach us. We are grateful.
