Great
Based on 762 reviews
Factory Direct Jewelry4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make fine jewelry simple. We handcraft every single piece in our Los Angeles workshop and ship them directly to you without any middlemen, no heavy markups, just honest prices for real quality.We have been perfecting the craft for decades so you can own jewelry that looks beautiful, feels meaningful, and lasts a lifetime. Every piece is made with care, shipped with speed, and backed by people who truly care about what they create.
Factory Direct Jewelry (factorydirectjewelry.com) has 762 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
Showing 580 reviews with 5 stars · Clear filters
Patrick M.
Beautiful piece. My wife loved it. High quality.
Reply from Factory Direct JewelryMay 22, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you.
JENNIFER
Order was quick and the quality is great. Husband loved his gifts and will order again.
Reply from Factory Direct JewelryMay 22, 2026
Thank you for doing business with us, and we appreciate your feedback. Should you have other concerns, please feel free to reach us. We are grateful.
ELPE
Legit quality! Always happy with my purchase.
Reply from Factory Direct JewelryMay 22, 2026
We are thrilled to hear you enjoyed jewelry and we are 100% committed to providing the best service, and hopefully we can do it again soon. Cheers!
Claudette W.
I previously ordered and the process was seamless and my jewelry was delivered on time. I saw another piece of jewelry that I really wanted, therefore, I trusted the process again. I was very pleased the beautiful jewelry and the efficiency of service.
Reply from Factory Direct JewelryMay 22, 2026
It is always a pleasure to hear feedback from customers, and this is no exception. Your kind words mean a lot to us.
Bruce W.
Easy, fast turnaround!
Reply from Factory Direct JewelryMay 22, 2026
We appreciate the 5-Star Review, and we hope that you consider us in your next purchase. Thank you very much!
Alexander S.
I got the three pendants as gifts for my groomsmen absolutely love the quality they are more heavy than I would have expected for the price absolutely overall great
Reply from Factory Direct JewelryMay 22, 2026
We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry!
Elmer B.
Like the Quality
Reply from Factory Direct JewelryMay 22, 2026
Thank you for your rating. We value your feedback and we look forward in doing business soon. Have a great day!
Marcy R.
Very pretty charm in 14kt gold delivered in only a week kr so. Nice phone personnel too. Thank you
Reply from Factory Direct JewelryMay 22, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you.
