Great
Based on 762 reviews
Factory Direct Jewelry4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make fine jewelry simple. We handcraft every single piece in our Los Angeles workshop and ship them directly to you without any middlemen, no heavy markups, just honest prices for real quality.We have been perfecting the craft for decades so you can own jewelry that looks beautiful, feels meaningful, and lasts a lifetime. Every piece is made with care, shipped with speed, and backed by people who truly care about what they create.
Factory Direct Jewelry (factorydirectjewelry.com) has 762 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
Showing 580 reviews with 5 stars · Clear filters
Anthony B.
Wide selection of beautiful jewelry. Fast shipping and good quality! Will definitely do more business with them!
Reply from Factory Direct JewelryMay 12, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you.
Victor A.
Great communication and fast delivery
Reply from Factory Direct JewelryMay 12, 2026
Thank you for doing business with us, and we appreciate your feedback. Should you have other concerns, please feel free to reach us. We are grateful.
Albert Davis, J.
Haven’t shipped as yet on May 8
Reply from Factory Direct JewelryMay 12, 2026
Hello there, We apologize for the slight delay with your order, and rest assured that we are actively rushing your order. We have sent you a separate email regarding the status of your order. Thank you!
Kelly Y.
Easy and quick delivery. Quality packaging and outstanding jewelry piece.
Reply from Factory Direct JewelryMay 12, 2026
We are thrilled to hear you enjoyed jewelry and we are 100% committed to providing the best service, and hopefully we can do it again soon. Cheers!
Patsy C.
Well made piece. Fast delivery.
Reply from Factory Direct JewelryMay 12, 2026
It is always a pleasure to hear feedback from customers, and this is no exception. Your kind words mean a lot to us.
Nasrin
My second time buying from them!! Nice, good quality gold!
Reply from Factory Direct JewelryMay 12, 2026
We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry!
Kevin P.
Solid quality. Beautiful piece.
Reply from Factory Direct JewelryMay 12, 2026
Thank you for your rating. We value your feedback and we look forward in doing business soon. Have a great day!
Elizabeth A.
The ring arrived fast and in a nice box.
Reply from Factory Direct JewelryMay 12, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you.
