Great
Based on 762 reviews
Factory Direct Jewelry4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make fine jewelry simple. We handcraft every single piece in our Los Angeles workshop and ship them directly to you without any middlemen, no heavy markups, just honest prices for real quality.We have been perfecting the craft for decades so you can own jewelry that looks beautiful, feels meaningful, and lasts a lifetime. Every piece is made with care, shipped with speed, and backed by people who truly care about what they create.
Factory Direct Jewelry (factorydirectjewelry.com) has 762 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
Showing 580 reviews with 5 stars · Clear filters
Customer
Good experience and quick delivery. Product as described.Love my purchase!
Reply from Factory Direct JewelryJan 28, 2026
Thank you for your rating. We value your feedback and we look forward in doing business soon. Have a great day!
Quaintella A.
Very nice piece.
Reply from Factory Direct JewelryJan 28, 2026
It is always a pleasure to hear feedback from customers, and this is no exception. Your kind words mean a lot to us.
Mary F.
Necklace came in a beautiful box. Well packaged for shipping. Delivery was fast, necklace is beautiful! Saved seller for future purchases.
Reply from Factory Direct JewelryJan 28, 2026
We are thrilled to hear you enjoyed jewelry and we are 100% committed to providing the best service, and hopefully we can do it again soon. Cheers!
JOSEPH P.
Everything was as promised
Reply from Factory Direct JewelryJan 28, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you.
Brett
Easy website navigation, reasonable prices and lighting fast shipping! Purchased mens 14K Gold rope chain and 14K pendant. Well made and accurate description on website. Will purchase from again.
Reply from Factory Direct JewelryJan 28, 2026
Thank you for doing business with us, and we appreciate your feedback. Should you have other concerns, please feel free to reach us. We are grateful.
Dustie S.
Amazing earrings! Love them. Quality is excellent. No irritant, put them in and havent taken them out! Fast shipping and Fed Ex at that.
Reply from Factory Direct JewelryJan 27, 2026
We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry!
Valued Gaia M.
Quick delivery
Reply from Factory Direct JewelryJan 27, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you.
Jeanne J.
Beautiful gold necklace Fast shipping too Thank you
Reply from Factory Direct JewelryJan 26, 2026
We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry!
