Great
Based on 762 reviews
Factory Direct Jewelry4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We make fine jewelry simple. We handcraft every single piece in our Los Angeles workshop and ship them directly to you without any middlemen, no heavy markups, just honest prices for real quality.We have been perfecting the craft for decades so you can own jewelry that looks beautiful, feels meaningful, and lasts a lifetime. Every piece is made with care, shipped with speed, and backed by people who truly care about what they create.
Factory Direct Jewelry (factorydirectjewelry.com) has 762 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
Showing 580 reviews with 5 stars · Clear filters
Sarah
Great product, correct size, great service.
Reply from Factory Direct JewelryJan 28, 2026
We are thrilled to hear you enjoyed jewelry and we are 100% committed to providing the best service, and hopefully we can do it again soon. Cheers!
Heather A.
Beautiful necklace and rushed delivery got here in time for the holidays.
Reply from Factory Direct JewelryJan 28, 2026
It is always a pleasure to hear feedback from customers, and this is no exception. Your kind words mean a lot to us.
C.B. K.
Excellent quality. Pretty ring.
Reply from Factory Direct JewelryJan 28, 2026
We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry!
HT
Extremely fast delivery! Got it after two days!! Beautiful necklace- it was the perfect gift for Christmas
Reply from Factory Direct JewelryJan 28, 2026
Thank you for your rating. We value your feedback and we look forward in doing business soon. Have a great day!
Leonard W.
The order arrived as promised and the quality of the jewelry (silver & gold) is a 10 out of 10. I am a return customer and will continue to return. My wife loves exceptional jewelry and she's always more than satisfied with y'all's products.
Reply from Factory Direct JewelryJan 28, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you.
Loretta G.
I was looking for the right ring. It came across my feed and I loved it. I ordered it and it was here withing a week. Gorgeous.
Reply from Factory Direct JewelryJan 28, 2026
We are thrilled to hear that you are happy with your order! Your satisfaction is our top priority, and we are grateful for your positive feedback. Thank you for choosing Factory Direct Jewelry for your purchase. Enjoy your new jewelry!
Wendy J.
Ship fast, packaged well. Very happy would definitely recommend!!
Reply from Factory Direct JewelryJan 28, 2026
Thank you for your rating. We value your feedback and we look forward in doing business soon. Have a great day!
Michael D.
The purchase was everything I hoped it would be.
Reply from Factory Direct JewelryJan 28, 2026
We appreciate your response and rating. Your feedback means a lot to us, and thank you for the opportunity to do business with you.
