Excellent
Based on 18,572 reviews
FactoryOutletStore.com Reviews | Factory Outlet Store4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FactoryOutletStore is an independent retailer of consumer and business products, featuring top brands in GPS, Marine, Fitness, Outdoor, Phones, Headsets, Personal Care, Mattresses and many more product categories.We carry over 50 quality brands such as Garmin, Minn Kota, Humminbird, Lowrance, Norelco, Sonicare, AT&T, Panasonic, Jabra, Plantronics, Polycom, BlueParrott, Motorola, Midland, PetSafe and more.Read Factory Outlet Store reviews to learn more about our: Wide selection of great brands and products 24/7 customer support Free shipping on most orders Package deals and bulk discounts Discontinued and hard to find productsGreat products, great brandsHOMEPAGESHOP BY BRANDSHOP BY CATEGORYVisit FactoryOutletStore.com
FactoryOutletStore.com Reviews | Factory Outlet Store (factoryoutletstore.com) has 18,572 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 726 reviews with 3 stars · Clear filters
James D.
excellent info on the device
Reply from FactoryOutletStore.com Reviews | Factory Outlet StoreJun 20, 2019
Hi James, thanks for your review. We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to 646-787-2997 with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our business!
Robert B.
not sure why your replacement foils and blades are as expsesive as buy an entire new razor??????
Reply from FactoryOutletStore.com Reviews | Factory Outlet StoreJun 20, 2019
Hi Robert, Thank you again for ordering with us, we appreciate your business and your feedback. I am sorry to hear that you are unhappy about the price. Please note that we consistently work toward maintaining competitive prices on everything we carry.
GUILLERMO M.
VERY FAST AND EFFIECENT NO HASSLE TO LOOK FOR OTHER WEBSITES COMPATIBLE.
Reply from FactoryOutletStore.com Reviews | Factory Outlet StoreJun 19, 2019
Thank you so much for taking the time to leave us this amazing review.
Shirley L.
It is quick to get order made. I do not like how much the amount for a replacement head. But I thank you for this.
Reply from FactoryOutletStore.com Reviews | Factory Outlet StoreJun 10, 2019
Hi Shirley, Thank you for sharing your review, we're happy to hear that you're satisfied and we appreciate your business. Jessica
Robert
Good and easy order system.
Reply from FactoryOutletStore.com Reviews | Factory Outlet StoreJun 3, 2019
Hi Robert, Thank you for sharing your review, we're happy to hear that you're satisfied and we appreciate your business. Jessica
Roy R.
Tried to order on iPhone without success. I asked for a - between fields on phone number, but did not provide a - on the key board. Had to place order on computer. RoyR
Reply from FactoryOutletStore.com Reviews | Factory Outlet StoreMay 21, 2019
Hi Roy, Thank you for your feedback. We apologize for the inconvenience that was caused to you. I would like to inform you that the order which was first placed on iPhone had been through, it surely must've been some website glitch which didn't give you any confirmation. The second order which was placed on computer has been cancelled as a duplicate order of the first one. I have sent you an updated invoice (confirmation) of the first order which has been processed and sent you a cancellation email of the second order on your email address. If you have any further questions please call me at (1800) 816-0810 and I’ll be glad to assist you accordingly. Regards, Ruth
Sam S.
It took several attempts to complete the PayPal transaction, but otherwise a good experience!
Reply from FactoryOutletStore.com Reviews | Factory Outlet StoreMay 21, 2019
Hi Sam Thank you for your review. I’m sorry to hear you had an unexpected experience, but I really appreciate you bringing this issue to my attention. Your feedback helps us get better. We’re usually known for our exceptional customer service and we regret that we didn’t live up to those expectations here. We are looking into this issue and hope to resolve it promptly and accurately. Thank you for bringing this to our attention. We’ll make sure that this doesn’t happen again in the future. We apologize for the inconvenience once again. Regards, Ruth
Dan
I have recently purchased a serta bed from Factory Outlet Store. First it was hard to understand what they were saying. Second it was even harder to get a word in edgewise. Once the sale was completed ( after a couple of days ) the sales person would not take my calls, I was told he was in a meeting so I hung and called back, guess who answered the phone, yup it was Alvin. The $200 credit card was not there, the free stuff for the bed was all wrong they sent the cheapest stuff possible. Not the same that was in the picture. The bed and frame are being sent by two different trucking companies( was told that one company would do it all ) When I did get a hold of Alvin sends me over to costumer service and that's is another story for another day. I am very disappointed with what is going on right now. Still waiting to see if the bed is right should get this Friday 5/10/19. The adjustable frame comes in on Monday 5/13/19 will see what happens and will keep you posted. Will never buy from this place again. Very Very disappointed with not getting the stuff I was promised $200 gift card mattress protector and good service ( no return call from Alvin )
Reply from FactoryOutletStore.com Reviews | Factory Outlet StoreMay 21, 2019
Hi Dan, Thank you for your feedback. We sincerely apologize for the inconvenience caused to you. You are right to expect courteous, respectful, and professional staff. We work hard to meet expectations like yours, and we’re unhappy to hear we didn't hit the mark for you as customer satisfaction is our first priority. We are looking into this issue and hope to resolve it promptly and accurately. I will be contacting you shortly to discuss the resolution. We’d greatly appreciate the opportunity to make things right and work toward earning back your business. Thank you for bringing this to our attention. We’ll make sure that this doesn’t happen again in the future. We deeply apologize for the inconvenience once again. Ruth
