Excellent
Based on 129 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Factory Plaza, Inc is a family owned business in Bensenville, IL. In business since 2005, Factory Plaza manufactures its own brand of kitchen cabinets: American Wood Cabinets and fabricates and installs granite and Quartz countertops. We operate from a 45,000 sf warehouse with a state-of-the-art high volume production line for making kitchen cabinets from scratch, as well as an automated fabrication area for stone. Over 2,000 slabs in stock. We source the stone directly from Brazil, India, and other countries.
Factory Plaza, Inc (factoryplaza.com) has 129 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 116 reviews with 5 stars · Clear filters
D J.
We were quite satisfied with cabinets and countertops. Selection in woods and stone were quite good compared to several other stores. They provided printed up front price sheets so no guessing or pressure sales. Final finish on cabinets and stone polish may not be as high as Cambria or Thomasville but the prices are not near them. Great value.
Sharon K.
We had a great experience shopping here. We were able to see the product and all of our questions were answered. Installation was easy and we love our countertop.
Reply from Factory Plaza, IncMar 7, 2018
Thank you very much Mrs Krohn for reviewing our company! We appreciate it very much!
Scaccia Rental P.
great service and great prices .
Reply from Factory Plaza, IncMar 7, 2018
Thank you! It was great to do business with you Sir!
Kathryn R.
Prices were phenomenal. Choices of granite were numerous. Mario was very helpful. I would definitely take the drive from Milwaukee area to Chicago to purchase again when we need more countertops.
Reply from Factory Plaza, IncMar 7, 2018
Sounds good Mrs Ruka! Thank you for the review
James P.
Top notch people. Easy to work with. Very timely communication. Great products at very competitive prices. Will do business with them in the future.
Reply from Factory Plaza, IncMar 7, 2018
Love doing business with you Mr Phelan!
Danny R.
I am a contractor and used Factory Plaza for the first time. Excellent customer service (Magda), no problems, no worries. Contractor showed up to measure on time... professional... in and out. Job was in a difficult building (John Hancock Center) with a very restricted loading dock. Very tight scheduled time frame. Installers called ahead and showed up on time... did the work... professional... cleaned up... in and out. Quartz counter top was priced very well... looks great... excellent workmanship. Payment was easy and everything went as smooth as could be expected. Very happy with the end result - zero complaints. Will be using them again on my next job in a week and from now on. Price, quality, professionalism - can't ask for anything more.
Reply from Factory Plaza, IncMar 7, 2018
Thank you very much Mr Robertson for your nice review! You're the Best!
Bryan W.
Great products and service every time
Reply from Factory Plaza, IncMar 7, 2018
Pleasure to do business with you, Mr Wilkins!
Rob G.
Best quality & costumer service! I never even picked my granite selections in person. Purely out of trust & confidence in this organization!
Reply from Factory Plaza, IncMar 7, 2018
Mr Gramoll, it was a pleasure to do business with you! Keep coming back!
