Great
Based on 474 reviews
FamiPrints4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
BE A PART OF YOUR MEMORIESWe help people celebrate their Anniversary, Wedding, and Birthday in the most unique way by providing custom unique products that can't be found anywhere else.The Story Behind FamiPrintsCreated since 2020 by a group of young Designers and Entrepreneurs from Vietnam. We have created thousands of creative personalized products and have been serving hundreds of thousands of customers around the world, helping them have an unforgettable Anniversary and Wedding, ever!We believe strongly in excellent products and exceptional service can make a huge different in customer experiences. We want to be "A part of your memories".That's why we promise to deliver the finest of both.Our founding team are from Vietnam. Our headquarters are based in Detroit, USA. Besides, we have partners' factories in Canada, the UK, Australia, and the EU.All for just one simple goal:Make you happy.
FamiPrints (famiprints.com) has 474 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
Showing 338 reviews with 5 stars · Clear filters
Heidi W.
Quick turnaround and a lovely gift for my in-laws!!
Reply from FamiPrintsOct 3, 2023
You're very welcome! We're delighted to have provided you with a quick turnaround and that the gift for your in-laws turned out lovely. Your satisfaction is our goal, and we appreciate your trust in us.
Kim M.
Sturdy frame, lovely printing.
Reply from FamiPrintsOct 3, 2023
Thank you so much for sharing your thoughts on our product. We are glad to hear that the printing is lovely and meets your expectations. If you need any further help, please feel free to contact us. Thank you for being our valued customer.
Robin F.
Was incredibly pleased with my purchase. I was emailed from the company when they were concerned about the quality of my picture that I submitted which shows that they care about the final product they send out. It did take a little longer than I thought that it would but it was WELL WORTH the wait for such a personalized piece. I don't normally don't highly recommend any company but from my experience with them, I will for SURE order again from them and refer them to my family and friends. Completely satisfied overall!
Reply from FamiPrintsSep 13, 2023
Hi Robin, We genuinely care about delivering a high-quality final product, and we're glad we reached out to ensure the best possible outcome. While it may have taken a bit longer than expected, we're delighted that you found it well worth the wait for such a personalized piece. Your kind words and intention to order again and refer us to your family and friends mean a lot. We're honored to have your trust, and we look forward to serving you and your loved ones in the future.😍
Rachel O.
The canvas is gorgeous! We love love it! Even better in person 🥰
Reply from FamiPrintsSep 13, 2023
Hi Rachel, We're glad to hear that the canvas is not only gorgeous but even better in person, and that you love it! If you ever have more creative projects or special occasions to celebrate, please don't hesitate to reach out. Thank you for choosing us and for your kind words! 🥰
Steve H.
I submitted a custom song, and everything turned out great! Very pleased
Reply from FamiPrintsSep 13, 2023
Hi Steve, We're delighted to hear that everything turned out great with your custom song submission! Your satisfaction is our goal, and we're pleased that you're very pleased with the result. If you ever have more custom creations or special requests in the future, don't hesitate to reach out. Thank you for choosing us!
Crystal R.
I originally ordered this product in August, 2023 to be given as a gift. When first received, the product's city names were blurry, and one of the icons was placed on top of the city name, making it unreadable. I contacted the company to see if changes could be made. The company corrected the blurred city names and made the city name easier to read with the icon. A proof was sent for my approval before the second product was made. This was all done in a timely manner, and I was notified at each point in the replacement process. I received the replacement product and am extremely pleased with the results. I now have a product that I am very excited to give as a gift!
Reply from FamiPrintsSep 5, 2023
Hi Crystal, We're truly sorry for the initial issue you encountered with your order, but we're thrilled that we could address it promptly and to your satisfaction. Your feedback is invaluable, and we're delighted that our team was able to correct the blurred city names and make the necessary adjustments to ensure the product met your expectations. We strive to keep our customers informed and provide a seamless experience. 🥰
Cheryl R.
We are so pleased with how our order turned out. We hung it up in our foyer so it is the first thing you see when you come through the front door. I saw reviews prior to placing the order about delays and poor customer service...I was skeptical. However, you performed beyond expectation. You kept me informed all the way through and it arrived sooner than I thought it would. We love it!
Reply from FamiPrintsAug 24, 2023
We understand your initial concerns, and we're thrilled to have exceeded your expectations in terms of both the product and our service. Your positive experience is our priority, and we're glad we could keep you informed throughout the process. If you ever have more creative projects or need assistance, please feel free to reach out 💛
Joy
Easy to order and good communication. Product came just as described. Love the item purchased.
Reply from FamiPrintsAug 22, 2023
Hi Joy, Thank you for your positive feedback! We're delighted you're pleased with your purchase and our service. We hope to serve you again soon. 🤗
