Great
Based on 195 reviews
Findflightcost4.1Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Findflightcost, your gateway to seamless travel experiences and unparalleled service. At Findflightcost, we don't just help you reach your destination; we pave the way for unforgettable journeys, ensuring every moment is filled with comfort, adventure, and discovery. Book Cheap Plane tickets and travel around the world for less, Findflightcost offers budget-friendly USA Flights from 300+ Airlines with best airfare deals.
Findflightcost (findflightcost.com) has 195 customer reviews on Folks Told, with an average rating of 4.1 out of 5.
Showing 38 reviews with 1 star · Clear filters
William T.
I was about to press pay then looked at the reviews….unfortunately the reviews are correct…..NEGATIVE! I rang to check the price and even though it’s still on their sight it wasn’t available so they added over £1,000 onto the price. Stick with Skyscanner people as they are true prices with proper companies
Mike
Since there is no ZERO STARS option, I chose 1 star. This is a classic bait-and-switch operation. Here is how it works. You book and pay online then you get an email stating that you've made a "reservation request." The email instructs you to call a 1-855 number but not to worry....before you have a chance to call, they will call you. The agent, "Maria" will tell you about a "glitch" with your reservation request but assure you that she (or he, I guess) will be able to help you work it out. I was first offered different flights that were $1,200 more than what I paid for. When I wouldn't accept that, I was offered flights that were $700 more that what I paid for. If you are here reviewing this scam company after you have clicked send with your credit card information (like me). Just forcefully tell them to cancel the reservations. You will then have to keep a close eye on your credit card for the next couple of weeks. THIS IS SO WEAK!!!!! Geez, what a waste of time. This EDIT is in response to the comment below from findflightcost.com. While I did closely follow my credit card for the next few weeks, no unauthorized charges were placed on the card. Also, the initial amount that I did authorized never posted. That is the good part. What is bad and a complete waste of time is that their sales tactics are classic bait & switch.
Reply from FindflightcostNov 7, 2024
Hi Mike, We apologize for the inconvenience caused to you, We’re truly sorry to hear about your experience, but it seems there may be some confusion regarding your booking. Based on the details you’ve provided, it appears that you may have booked through a third-party provider, as this does not align with the way we handle reservations. Additionally, we want to assure you that we do not operate in the manner you've described. We always strive for transparency in our booking process, and if you believe there’s been any misunderstanding or miscommunication, we recommend reaching out directly to the concerned team you booked through. If there's anything we can assist you with or if you need help clarifying your reservation, please feel free to contact us directly. We hope this helps clear things up. Team Customer Relations.
Chris B.
Booked a flight and they called to say it was not available at the price and tried to charge me 3 times the amount instead. I should've read the reviews. This company is a scam and I told them that on the phone. I told them I'm not paying and suddenly there's a $70 cancelation fee. I told them that wasn't on there site and it's BS and hung up. They called back and said the price quoted was an error and it's just $275 more instead of $700+ more. I told them no since I can get it cheaper directly from the airline. They hung up on me. They then charged my card $120 for canceling on them. I'll need to dispute this with my CC company now. Update: You have my full name and contact information and now just playing damage control. My initial review already gave my full interaction with this scam company and they're asking for more details. SMH. You want to resolve the situation, then reverse the BS cancelation charge! Everyone, look at their BBB reviews to see how they are a bait and switch scam company. Avoid them at all cost people. Hopefully there's a class action lawsuit on them so I can join.
Reply from FindflightcostOct 29, 2024
Hi Mr. Chris Bobadilla, We apologize for the inconvenience caused to you during your recent experience, and I want to extend my sincerest apologies for the frustration you encountered. We take pride in our commitment to our customers, and it’s disheartening to learn that we fell short in your case. I want to assure you that we are not scammers; our goal is to provide reliable and transparent service. Unfortunately, pricing errors can happen due to the fast-paced nature of the travel industry, and I regret that this was not communicated effectively. I also understand how upsetting unexpected fees can be, and I apologize for any confusion regarding our cancellation policy. We strive for clarity in all our communications, and it seems we missed the mark here. I would appreciate the opportunity to investigate your situation further and find a resolution. Please share your booking details with me, and I’ll do everything I can to assist you. Thank you for your understanding, and again, I’m truly sorry for the inconvenience you faced. Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure. Thanks and Regards, Customer Relations Team
William L.
Offered me a flight, Then said unavailable, wanted to charge me 3 times the amount, then told me their was a 100 cancelation fee, when they did nothing for me....told them good luck, then they just called me backbasked for 200 dollars for a cancelation fee!, told them they never found me flight and to go F___ them selves...nothing g but a scam company looking for elderly people to give them money..they should be shut down!!
Reply from FindflightcostNov 7, 2024
Hi William Loveland, We sincerely apologize for the experience you've described, though we believe there may be some misunderstanding. Based on the details provided, it appears that you did not book or pay for services through our company, and we have no record of your reservation in our system. We take customer service and transparency very seriously, and we want to reassure you that we do not engage in the practices you've outlined in your review. We do not charge cancellation fees unless a booking is made directly with us, and we do not have any agents who would have communicated with you in the way described. We understand how frustrating this situation must be for you, and we would recommend reaching out to the company through which you made the booking, as this issue may be related to their services. Again, we sincerely apologize for any confusion, and if you ever decide to book with us in the future, we will be more than happy to assist you in a transparent and professional manner. Team Customer Relations.
Martha B.
The same thing happened to me that happened to the previous reviewer. Flight looked like it was booked but then I called them and they said not available and tried to charge me more money. Not a legitimate company.
Phillipe H.
Booked round trip flights through this company, one of the flights was already fully booked despite them advertising as available. They tried to charge me over 3x the original price for the next available ticket. I didn't accept the changed flight time and price and now they said they will charge a $75 cancellation fee.
